Brighton

Maureen & Alex were very helpful & pleasant. Bought a couple of lovely items.
May 19th, 2023

Apr 1st, 2023

Sep 7th, 2021

Amanda is the best at the Novi location. She helped me pick out bracelets for Christmas gifts . She made excellent recommendations and I was able to complete my shopping in one trip. She is very personable and extremely nice. She took her time and did not rush me. This store had a great selection as well.
Jul 6th, 2021

This store is not about the customer but about the sales. I visited the store while I was running some errands at the mall. I had ordered a clutch online and I wanted to see what it looked like in person, after looking for it the sales person approach me and I asked to look at the clutch, she said they didnt carry it but then I found one that I liked better, she said that was the last one they had that I should purchase the one at the store and that I could return the clutch I ordered online with them. Then she asked the manager (or owner), the manager looked at my order online and assured me that I could do the return trough them or I could call before they shipped it. I couldnt call before the online clutch shipment so I waited till the bag arrived and made the special trip to the mall which is one hour away from my house to return the clutch that I purchased online. The sales person gave me the excuse that they didnt carry that clutch. I explained to her that I already talked to the owner previously. Then she reluctantly started the return, after looking at my receipt she said they dont do PayPal returns. She asked the manager and the manager confirm they dont have PayPal so they didnt accept my return, even after the manager had looked at my purchase order and told me I could bring it back to them.
Dec 2nd, 2021