Better Health Market & Cafe

I happened upon this store by accident. Curiosity got the best of me, so I checked it out. I found the staff to to be extremely helpful, and they answered all my questions without making me feel stupid. At their recommendations, I purchased some supplements and found out they produced the desired results. Thank you! One more note: The young man who was the front of the house manager was actively engaging his staff and encouraging their performance. He was a breath of fresh air. Keep up the good work.
Apr 1st, 2024

I love that a local store is selling organic products, and I am used to paying higher prices for that, but this store seems to sell them at a premium compared to other markets in the area. I also was disappointed to see they don't sell some of the things I buy regularly; one example is arugula as they sell mizuna instead. The romaine was old and turning brown. The customer service at the register was subpar as well, not to mention that the register charged me an extra dollar for a product that was clearly marked. The cashier did adjust the price after I pointed it out, however. There's really no need for me to give them another chance with so many great markets in the area.
Mar 19th, 2024

Mar 1st, 2024

Feb 28th, 2024

This review is looooooong overdue but necessary. I've been a patron for years, even longer than most of their employees. The staff, unfortunately, needs significant improvement in customer serviceoften falling short. However, I want to acknowledge Amber and Rob for consistently delivering exceptional servicealways helpful, polite, and providing excellent assistance!!! During a recent return today, the store manager Todd (whos been there for a hot minute!) remarked, You must have the worst luck. Youre returning things all the time. Not only is this untrue, rude and unprofessional- but what kind of employee (& yet store manager on top of it??!!) makes comments like this?? NO ONE who should be working in the public with people. Thats for sure!!! Without the gift cards from family/friends, I might hesitate to shop here due to the subpar customer service. Considering other alternatives would be a worthwhile option.
Jan 21st, 2024