Solid Signal

Purchased a HD8200Xl antenna from them plus a booster for it. Installed it on my roof it only scanned in twelve channels. The one I took down was a small digital antenna that was mounted in the same spot and it picked up 54 channels. I just wanted a better one and the 8200 that cost four times what the little one cost didn't work. The antenna looks impressive but does not pull in many stations. Now I have an email from them making it sound like I purchased the wrong antenna and booster for my area. I called before purchasing this antenna and was told yes that one would work for me. My next door neighbor has the same size by a different manufactor that works great in our area. They also said that the antenna was too powerful for the stations but its not the local stations I had trouble with, the one's I had trouble with was the 60 mile range that should have helped with a better signal for a long range antenna. Be very careful when ordering if the product doesn't work for you, when you try to return it to them the return fee is almost what you pay for the product plus the return shipping cost and if they feel the product returned can't be resold you will have to pay for them to ship the item back to you. Not a good way to do business in today's market. They also ask that I take my post down while they work on the issue but I feel it is better up and maybe something will get done about my issue with this antenna problem.If I could I would give them a minus on communication after the sale . I will never recommend them to a friend or family.Also when I received this antenna the box had been opened before, and one of the mounting clamps was missing and the antenna looked like it had been put together before I purchased it. The bag with mounting part's had been opened before I received it. I guess I can chalk this experience up for not buying from a local vendor who would have taken care of the problem. Still haven't heard back from them BUYER Beware.
Jun 28th, 2023

Great variety of parts & wonderful customer service!
May 6th, 2023

I recently bought a satellite dish antenna from Solid Signal. Everyone I talked with was courteous, knowlegible, and spoke very good English. Jason V was particularly helpful in answering questions concerning differences between various models and eventually how to set-up the model I selected. A great team to deal with!
Nov 22nd, 2022

Ordered an item shown as in stock. Recieved a cancelation because the item is discontinued. Be careful ordering, they probably don't have it.
Oct 27th, 2022

I purchased a new directv cable box from this company as a replacement for mine that went bad. They had a phone number to call to activate the box so i did and we had some trouble getting it activated because of directv not solid signal. They told me we could activate it if we switched my account from a personal to a business account so i said ok. They did not switch anything they opened a brand new account for me so i now have 2 accounts and only 1 cable box. When i got my first double bill they told me that was normal the first month and it would not happen again so i paid both. After it continued to happen and i finally got someone on the phone they assured me they would fix the issue and of course never even called me back. They just simply lied to make the sale and do not care that i have 2 bills a month or pay a heavy cancellation fee. I recommend staying away from this company
Oct 10th, 2022