Mercedes-Benz of Novi Service
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39500 Grand River Ave
Novi, MI 48375 - 248-426-9600
Hours
Chamber Rating
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Barie Fetter
Took my vehicle in for a scheduled full service maintenance and some warranty work. Only was able to get my service tech on the phone once within the three weeks they had my car. The manager was never available and no other tech was able to assist me. After a week without my car, I asked for a loaner or rental, got nothing! I had to find a rental on my own. It was the worst experience I had ever received from any dealership. Ford and GM dealerships at least get me a loaner or rental without keeping my car for an entire three weeks
Dec 30th, 2023 -
Muhamed Zalic
Jun 28th, 2023
Contact Info
- 248-426-9600
Questions & Answers
Q What is the phone number for Mercedes-Benz of Novi Service?
A The phone number for Mercedes-Benz of Novi Service is: 248-426-9600.
Q Where is Mercedes-Benz of Novi Service located?
A Mercedes-Benz of Novi Service is located at 39500 Grand River Ave, Novi, MI 48375
Q What is the internet address for Mercedes-Benz of Novi Service?
A The website (URL) for Mercedes-Benz of Novi Service is: https://www.mercedesbenzofnovi.com/service/
Q What days are Mercedes-Benz of Novi Service open?
A Mercedes-Benz of Novi Service is open:
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: 8:00 AM - 1:00 PM
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Q How is Mercedes-Benz of Novi Service rated?
A Mercedes-Benz of Novi Service has a 3.0 Star Rating from 2 reviewers.
Hours
Ratings and Reviews
Mercedes-Benz of Novi Service
Overall Rating
Overall Rating
( 2 Reviews )Barie Fetter on Google
Took my vehicle in for a scheduled full service maintenance and some warranty work. Only was able to get my service tech on the phone once within the three weeks they had my car. The manager was never available and no other tech was able to assist me. After a week without my car, I asked for a loaner or rental, got nothing! I had to find a rental on my own. It was the worst experience I had ever received from any dealership. Ford and GM dealerships at least get me a loaner or rental without keeping my car for an entire three weeks
Muhamed Zalic on Google
Overall Rating
Overall Rating
( 2 Reviews )Write a Review
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