Feldman Chevy of Novi Service Center

Feb 21st, 2024

Fake multipoint inspection results. I took my vehicle for scheduled oil change and multipoint inspection. Agent did not present the inspection results. When I asked for the standard sheet with all the results: brake pads, tire inspection etc. He produced a page that contained fake information. I.e. it said that the rear brake pads had only 5mm left when they are actually brand new. Feldman management: we go to the dealership and pay extra (compared to other shops) because of the multipoint inspection, else I can do the oil change myself or just go to any shop. Chevrolet: this shop should be inspected, very shady stuff going on here. Will never return.
Dec 1st, 2023

Not happy with the service. Took my Camaro for an oil change. They didn't do a multi-point inspection (the usual inspection even) and they didn't even put the name of the oil used too - not even the grade of the oil. Plus, I expected that they would check the tire pressure too and would make sure that it stays at the recommended level, nope that was not done even. Probably, I am not taking my car there for my next service. Will look at some other Chevrolet Service centers.
Sep 17th, 2023

I drove outside of my region because I have been disappointed closer to home. They were worth the drive: better communication, clear explanations, and superb professionalism.
Aug 20th, 2023

Awful experience. Took over a week to fix what I was told was a very simple problem. But my main issues was, zero communication from the service department. They never even called me to tell me it was done! I emailed the manager my concerns and also received zero communication from him.
Aug 18th, 2023