Dockside Salon & Day Spa

Heidi, I'm sorry to hear about your experience. At Dockside, we strive for excellence in customer service and satisfaction. We understand how important it is for everything to be perfect for your wedding, and we apologize for not meeting your expectations on this occasion.Please know that we take your feedback seriously and are committed to resolving this issue. Our stylist was prepared to correct the color, and we're disappointed to hear about the cancellation. We would love another opportunity to make things right. Our team is dedicated to ensuring you get the hair color you desire, especially for such a significant event as your wedding.We're also taking steps to improve our communication and service to prevent such occurrences in the future. Your experience is not reflective of the high standards we set for ourselves at Dockside.We invite you to contact us directly at 231-903-6700, so we can personally address and rectify the situation. We value your business and would be honored to have another chance to meet your expectations.Thank you for bringing this to our attention.Best Regards,Jenni GriswoldOwner, Dockside Salon