Bread Basket Deli

Our sandwiches were terrible. I ordered a reuben, the corned beef was dry and had no taste. The sauerkraut was bland as if it had been rinsed. The bread was soggy instead of toasted, as it should've been.The fries were overcooked. The service was mediocre...it took much too long to prepare those awful sandwiches! We'll never go back to this location again!! I believe this location is under new management. I've been there before a couple of times in the past couple of years it was much better. Over priced and awful!! Half of the sandwiches went in the trash. Save your money...go somewhere else. Definitely NEVER going back!! Very dissatisfied customers!
Feb 23rd, 2024

I just picked up an online order. Beware- their online description of their salads are false and misleading. I paid. $13.50 for a lettuce, slice American cheese and chicken tenders. The online menu indicates that there is supposed to also be tomatoes and olives. I decided to let that slide. When I opened up my sandwich, it was on the wrong bread. I called the store and spoke with the manager who argued with me that the online menu has nothing to do with the store and theres nothing that he can do to fix the situation. There are multiple other salads with olives on it and he tells me they do not have olives in the store. I told him that is misleading to have an online menu with ingredients listed that you do not carry in the store. He proceeds to tell me that the physical store menu does not match the online menu. As for the sandwich, he was only willing to remake the sandwich. As he continue to speak over me, I was trying to tell him that they need to fix their online menu because its misleading. He then told me that unless I wanted the sandwich remade, this conversation was over and then hung up on me. This is the worst experience Ive had at Bread Basket Deli since we frequent their Woodward location often. He did tell me that this is a franchise. Customers beware. Absolutely awful customer service and even worst food. Dont waste your money here
Feb 18th, 2024

The corned beef costs like a mink coat , but is tasty
Feb 16th, 2024

Very long wait time for food just to receive the wrong order in the end and bread was cold and tasted like an old dirty fridge waste of money and time will never return I wish I could get a refund but the customer service I experienced was terrible 0/10 wouldnt recommend
Feb 3rd, 2024

Ordered a Ruben and 3 cornbeef egg rolls. The egg rolls were $8.50 each for a small egg roll. I called to check the price because I received 3 egg rolls in one container. Surely I was supposed to have 3 containers with 3 eggs each because they are so small..Nope! the guy said the egg rolls were $4 each and it wasn't his problem because I ordered my food online, I should have called the store. This was first and last time eating there. My sandwich was soggy and egg roll had no flavor with extra grease.
Feb 1st, 2024