Keiper Mechanical, Inc.

Apr 7th, 2024

I wish I could give them zero stars! They came to my home twice for the same problem. Never figured out the issue AND broke a snake off in my pipe so I had to have my basement floor dug up to get to it, to the tune of $1500!!!!! Since they couldn't figure out the problem but continued to say the issue was fixed my sewer line backed up into my house! If I had had a reputable plumber out the first time they would have found the issue and could have saved me the issues that come with a back up. The problem could have been fixed before that ever happened. I can't stress enough how awful the office staff is.... days and days before a call to them is ever returned! Stay away from this company!!
Feb 16th, 2024

Keiper installed a condensing furnace In my attic. Not been a problem until now. It is now frozen solid. This was not to code.. if they Really had to do it. They need to build an insulating box around it and they never did that.
Feb 6th, 2024

Keiper is my 1st call for my HVAC and Plumbing needs. All there employees have been professional and clean
Jan 13th, 2024

So I just wanted to hire them again for a work and the lady who does answer the phone is extremely rude. My first experience couple of years ago with them was good but I wont give businesses to people who talk you down over the phone. I asked them why you guys have such a high service fee/ almost doubled compared to other companies and she started harassing me. I have never seen such a thing before. I assume she has personal issues that she brings it to work with her because people dont talk to their clients like that. This will eventually hurt their business. Bye
Aug 1st, 2023