Henry Ford Lab Services - Livonia

Despite what the Customer Service Department will tell you, THIS SPECIFIC LOCATION DOESN'T HANDLE OUT-OF-NETWORK LAB WORK. I tried to get labs done on two separate occasions and got 3 different answers that ultimately led to me only being able to get blood drawn at Plymouth Henry Ford. First visit there, the front desk tells me they can't handle an out-of-network doctor's lab orders if they haven't had work done with Henry Ford before. My particular doctor had not, so I went to Plymouth. This time around, I called the Customer Service department to specifically verify I could get lab orders done at the Livonia Henry Ford that were out-of-network, and they told me YES. I made sure to ask the CSR TWICE and they verified that it could be done. So, I went to Livonia Henry Ford. Next thing I know, I'm being told that Livonia Henry Ford doesn't do out-of-network lab work at ALL! So, now I'm stuck going to Plymouth, which isn't the end of the world, but I only have a half hour window before 8:00 AM to get my blood work done before I have to be at work. As someone with an autoimmune disease and needing constant blood work, that's what you would call a "major inconvenience". Take it from me, I'm sure the lab workers and phlebotomists are wonderful, BUT DON'T GO HERE IF YOU NEED OUT-OF-NETWORK LABS DONE! TOTAL WASTE OF TIME! And don't trust everything the Customer Service Department tells you.
Apr 2nd, 2024

Jan 5th, 2024

Jan 3rd, 2024

Lab is always quick and practically painless.
Dec 30th, 2023

Fast and quick
Sep 24th, 2023