D J Heating & Cooling

Mr Hawley is our GoTo! He repaired our ailing furnace last Winter, and answered my call for help again when the furnace made a weird sound and quit last night! He is extremely professional, explains the problem in detail, repairs the problem on his visit, and his fee is ridiculously reasonable! Do not hesitate to call him, you will be very happy that you did! Service: Heating system repair
Nov 26th, 2021

I bought the AC unit last year 2020 for $4000. I purchased it exactly a year ago on June 5th, but because the weekend I couldn’t call them until Monday morning the 6/7. I called and explain to the him the situation that AC was not cooling the house. He response was “$99 service call fee, plus parts and labor if any”. I said “what about the warranty?”. He says “that your two days too late”. I didn’t get to explain my position before he got to yelling and calling me irritating for not understanding why I would get charge for only two days and over. He yells at me and tells me to find someone else. Very poor business ethics. UPDATE: I had a HVAC tech come out and look at the issue. He said no company gives a 1 year warranty for an AC unit. They do at least 10 years. Also the freon as leaked out due to pour installation. The compressor on the unit has also gone bad, which is equivalent to needing to replace the whole unit. I’ve been calling them today and now he won’t answer. Service: AC repair
Jun 16th, 2021