Williams AutoWorld

I called ahead for express oil change I got there and they turned me away
Apr 1st, 2024

Feb 27th, 2024

Stopped in to just look at the new cars and get some questions answered. New hire salesman was very helpful and very informative. Enjoyed! My visit cant say that about car dealers very often.
Feb 10th, 2024

Dec 2nd, 2023

I have purchased two new VW cars at Williams Auto World and get all of my service at the dealership. On Thursday I booked a service appointment for 10:00 a.m. Friday making it clear that I would be waiting at the dealership for the work to be completed. Received 03 text messages reminding me of my 10:00 a.m. appointment. Arrived 09:40 a.m. Friday and was informed "Service department running behind and my car would not be started until sometime this afternoon". My appointment was to correct two issues to include a "change oil notice" not reset in error on my previous oil change service at Williams, and a warranty issue concerning the "low pressure tire monitor system" of which was also previously serviced by Williams but still not functioning properly. Bottom line is that I believe I was bumped for other "paying work". From a business perspective I understand this. All this could have been avoided by a courtesy call alerting me of the delay giving me a chance to reschedule before driving 1 hour and 15 minutes / 58 round trip miles.
Nov 16th, 2023