Gerber Collision & Glass

The nicest people and they did a wonderful job. Had my car fixed up in a week. Paint was beautiful. Looks perfect. True masters in body repair.
Mar 19th, 2024

Always clean nice work !!! Its very noticeable you guys !!! The competition is noticing this Im sure !!! !!!
Feb 29th, 2024

I feel like this is a horrible place. Over charges elderly people. This isn't a direct report from my experience. My neighbor had thier car "totaled" as it was parked on the street. Someone came by hit it and it was driven into the curb. Completely demolished the rear end. This company sided with the insurance company to only repair the street side of the vehicle. It was smashed into the curb... My neighbor is elderly and has PTSD and can't afford the repairs nor tolerate their decisions. This company has aspirated him to his PTSD behavior and now has an excuse to not deal with this person. The people involved are stuck dealing with this and this company knows it. Both have served their country... They don't care... Another neighbor came and had one mirror replaced. It costs so much that the neighbor just paid it. On another job what a neighbor had done was to install step sides, the neighbor paid less than the mirror replacement by a neighbor... The company threatened the person with PTSD that they would use law to stop them from calling. I spoke with this neighbor and I know the way that this person gets and this person only gets this way when someone has screwed their nature, which this person is a very good person, and would lay down life, for anyone, especially having served in our military. Be careful shopping here for repairs. They might be charging what they want and judging you based on your person. Definitely sided with the insurance company on a car that will never be fixed to the way it was before the accident happened. Definitely they work directly with the insurance company. They may set a cost based on your person and may not be forthright. It's your call not mine just what I have observed. Its possiblly a car mill... I don't know. I have never use this company, nor will ever.
Oct 10th, 2023

I received excellent service at Gerber and collision
Oct 2nd, 2023

My Toyota Prius had a close encounter with "Wiley E. Coyote--Supergenius" about three weeks ago. As a result, I was referred to Gerber Collision and Glass in Lansing by Farmer's Insurance. From the first day my car was dropped off, I received updates via text as to its status and estimated time of repair. Since I was going through my insurance company and only had a limited time for my car rental, Gerber hastened the repairs to my vehicle to prevent my coverage from expiring. I want to personally thank, Mike, Allison, and John for their courteous demeanor, professionalism and awesome customer service practices. If you need collision repair, then I would highly recommend Gerber Collision and Glass Repair on Pennsylvania Avenue for all of your repair needs. The staff will treat you with the best quality of service and will make your experience a memorable one. Thank you again for all of your kindness and professionalism during a very stressful time. My Prius drives great and looks amazing!! Services: Painting, Body & Trim, Air conditioning
Sep 16th, 2023