Corewell Health Greenville Hospital Multispecialty Center - Lakeview

Took Granddaughter in with 103.4 fever and was told they did not have a Provider and that we would have to go to either Greenville or Big Rapids. Went to Greenville. Dr did nothing except give her Tylenol. Made a comment to the receptionist around 1:30-ish that he was "over it" and that they'd be closing early. Totally unprofessional and a waste of time driving half way across the State with a sick child for nothing. Totally disgusted at what the rural people of Lakeview are now "stuck with" for medical service in their area!!
Nov 8th, 2023

I have been going there for a while now and I have not seen one good person who actually fits the criteria for this type of job except for Debra! I have been mistreated, talked down to, and even questioned by other providers due to to the other providers messing up when writing the conclusion of the appointment down, and when I spoke out to the walk in clinic lady after being told by several triage nurses to come in for a test I got told she could not help me nor get any tests bc my breathing was fine even after all the symptoms I been having also being exposed meaning a test is not tm to ask for and when I finally was able to convince her to at least something for me she looked at me in silence and was basically waiting for me to say thank you after waiting not only one but 2 hours for her to come in and after having to beg for anything to figure out whats going on. And when I spoke to her About how my service was bad before And that is why Im so upset now considering last She sent me home as well telling me it was only a virus In fact, I was right came back later as strep like I had told her I felt it was, and when I expressed this, and told her how I feel, the healthcare system has not been helping me she told me to not put her in the category of bad service because she has not done that , but that whole Experience shows!!!! Completely bad service experience there and because this has happened Numerous times, I will be contacting the department or Human health and services. Ive came in there several times with issues and they have just me away Until the problem got bigger. This is not OK as a healthcare service I expected a lot better, every time I go in there, I feel as if you guys are playing with my health!! Not okay at all whatsoever!!!
Oct 26th, 2023

Walked in at 20 minutes to 5 and was told they wouldn't do a sports physical even though website says 5 and receptionist said quarter to 5.
Oct 12th, 2023

I live 50 minutes away in Grand Rapids, I left when I was supposed to. Traffic was heavy in the city as well as out. I got there 10 minutes late and in front of me tried to cancel my appointment with her boss. Luckily her boss said it had to be 15 minutes, but I was furious. Nobody should be greeted that way, Im here for an appointment, not to be disrespected by your greeting staff.
Oct 7th, 2023