Mr. Rooter Plumbing of Kalamazoo

Ben, Zack and the team were awesome. They identified the problem right away. They went above and beyond to fix the issue throughly. Zack was efficient and friendly in troubleshooting things. Bens years of knowledge / experience were so valuable in creating the solution. He even followed up to ensure things were fixed to our satisfaction! Thats what well done looks like!
Mar 31st, 2024

Friendly and efficient
Mar 27th, 2024

Zach and Mike were great. Thank you guys
Mar 25th, 2024

came quickly when I needed them, very friendly plumber fixed theproblem.
Feb 28th, 2024

Two techs came to do a service call for us. They walked in, looked at the pipe, and said we cant fix that...you are going to have to call a well company. That will be $99 service fee please. I paid and let them know I felt like they were robbing me.. the two techs were beyond professional and apologetic. I let them know it wasn't them... it was their company. after they left I called to speak with a manger. One of the owners wound up calling me back and was beyond nice and compassionate and she actually refunded my service call. She did NOT have to do that. This type of customer care is missing in the world today. I was shocked that I was charged in the first place but I was more shocked when she called and helped sort everything out. 5 stars to the techs and the owner.
Feb 26th, 2024