Cottonwood Forest Apartments

I lived here for a month and have had several maintenance issues. Now my ac is broken and I have to wait months to get it fixed because you can only use it in certain months. Now they wanna charge me to fix it. DO NOT MOVE HERE you will definitely regret it.
Jan 11th, 2024

Just moved in less than a month ago. So far everything is good. There meet and greet for restricted dog breeds is perfect!
Sep 3rd, 2023

We have loved staying in Cottonwood Forest Apartments! Everyone is so friendly & helpful. We loved it so much we chose to resign. Highly recommended!
Sep 3rd, 2023

The leasing agent in the office is so wonderful bottom line nicest agent I talked to and with moving from 85 miles away I must have talked to at least 30 different apartments. The apartment is nothing too fancy although for the area it is the one with everything my family needed with a fair price. It is an upgraded apartment and is pretty good. Appliances are probably my favorite part of the apartment. Brand new stainless steal, my stove is a gas stove which is very nice. Also we love the built in microwave definitely saves us some counter space which is nice in a smaller apartment. We have a brand new stackable washer and dryer in our unit which for a family with kids is so nice to not have to use community washer and dryer or take it to the laundry mat. But it is an apartment size so smaller loads and bedding does not always fit, although not every unit has a washer and dryer so there is a normal sized washer and dryer conveniently located on the first floor of my building. They also keep their updates in email and they are very active on their Facebook page so that is nice to feel like we are still receiving contact from the leasing office after we signed and they aren't only available to collect rent. I want to say that I requested a few things be worked on in my apartment and the maintenance guys were not only there the same day (probably not always to case) But the point is they responded to my work order immediately it didn't lay on a desk for when I move out. They were fast didn't take to long to complete their work and they were super nice. I had a great conversation with them while they worked. They also indicate on their site that they HAVE breed restrictions but do meet and greets with the aggressive breeds. I am not certain but I believe this is for them to reserve to the right to refuse an aggressive animal. Lets be real for a second here in a very pet friendly community with a majority of the residents having animals, this is a liability concern if an animal was be aggressive with another animal or resident. I have a Pitbull and they did her meet and greet she is a lover and we moved in no hiccups with our fur baby. The negative, some people suck. Although the staff is awesome some of the residents don't clean up their pets waste which is a shame since the complex is so accommodating with breeds. BUT I did not let this affect my rating because management is attempting to be all over this. Moving into this area was so much easier then I had excepted thanks to the kind team of people they have here. Thanks everyone for making us feel welcome in a new area.
Nov 16th, 2023

We lived here Aug 2022 - July 2023 and throughout the year we had enough problems to not renew. The dog park was closed for months at a time. Hallways and community areas were cleaned a total of once while we lived there. even though upon move in we were charged a cleaning fee, we had to completely clean the apartment because there were obvious signs it had not been cleaned before move in. we decided to move out after being notified there would be an increase in rent if we resigned, but nothing in the apartment or community would be updated. upon moving out they charged us another cleaning fee and to "deodorize" the carpet even though we had thoroughly deep cleaned before turning in our keys. the property manager refuses to negotiate returning the entirety of our security deposit because they decided to replace the entire carpet. maintenance was prompt and efficient and the leasing office lady's were always nice, but unfortunately the bad did outweigh the good. would not recommend and would instead asvise to look elsewhere.
Sep 8th, 2023