Kim Connors | NMLS# 770970 | Ruoff Mortgage

Kim C., at Ruoff Mortgage, made sure that we understood everything and took time to explain and answer anything we needed. She created a working relationship where we felt heard, respected, and cared for beyond just a customer. I highly recommend Kim to anyone who is in need of assistance in her expertise. The Ruoff company made sure to provide a service where everything was clearly explained and displayed on their online format.
Feb 25th, 2024

Finding the right loan officer can feel like searching for a four-leaf clover in a blizzard. Let me tell you, with Kim it was like the sun breaking through the clouds (and raining down sweet, sweet mortgage deals!). Kim has always been a breath of fresh air. She's a human email-replying and texting machine! My questions, no matter how basic or bizarre, were always met with prompt, clear, and friendly explanations. It felt like I had my own personal mortgage guru at my beck and call. But Kim's awesomeness wasn't just about speed; it was about smarts. She knew the mortgage game inside and out, like a chess grandmaster navigating a labyrinth of interest rates and loan options. Kim presented me with a variety of choices, tailored to my specific situation, and explained the pros and cons of each with the clarity of a financial sommelier recommending the perfect vintage for my budget. I never once felt lost or confused in the loan process. Kim was there to guide me every step of the way, anticipating my needs and patiently answering my questions. She was my cheerleader, my advisor, and my mortgage Obi-Wan Kenobi, all rolled into one. Five stars? Nah, that's not enough. I'm giving Kim all the stars in the universe, plus a bonus nebula for good measure!
Dec 16th, 2023

Nov 26th, 2023