Holly Vault Crossing House

Sep 20th, 2020

Sep 5th, 2019

I happen upon this place for lunch. Very friendly service. The Pulled Pork sandwich was the best I've had in awhile. Prices were also reasonable.
Sep 13th, 2018

Mar 8th, 2018

READ BEFORE RENTING THIS HOUSE! TLDR- new owner makes reservations and then doesn't honor them screwing over a dozen guests. Don't you let this happen to you. This business is under new ownership by the Holly Vault who also runs a nearby wedding venue. Last year I stayed at this B&B under the prior ownership and really enjoyed my stay. I called to book again and the prior owner let me know they sold the house and gave me the information to contact the new owner. Initially everything seemed great. Cari called me to work with me and my group to make arrangements to rent the house for a weekend in September. She said they were looking to work with us being so new to home rental and agreed to give us a discount. I promptly agreed and provided her all my details so she could send over the documents for payment. I was never asked to do anything else or book through Airbnb where the house is listed. I didn't worry about it, Cari seemed to be very professional. After waiting two weeks and not hearing anything or receiving my promised email and documents outling the agreement we made, I messaged the owner to let her know they had not shown up. I assumed there may have been an email address typo, but to my horror I received a response stating that she rented the house to another party and the home was now no longer available for my groups stay. I have multiple messages confirming with Cari/the owner that this was an agreed upon reservation. I now have a 12 people with travel arrangements already made coming to town with no place to stay. We were guarenteed our booking and rate more than 2 weeks ago and have been planning this event for months. Cari never bothered to contact to me and if I had not messaged her I worry that we would have shown up to find out about this horrible situation day of. What's worse is I responded back to her immediately and have never heard another word. NOW IMAGINE THIS IS YOUR EVENT AND IS HAPPENING TO YOU! Nightmare! There are literally no other hotels or accommodations large enough in Holly for my group and the closest hotels are all booked up do to multiple events occurring in the area on the same date. I would not do business with this company. They will screw your event over without hesitation.
Jan 22nd, 2018