Anytime Fitness

Patrick Harney _{on Google}

Apr 3rd, 2024

My original review from 5 years ago was a 5-star review and I'm sad to say that now in 2024, due to new management, it's a 1-star (0 if that was an option).
April 2024:
I had been a member since 2012, until just shy of 2 years ago due to moving out of state.
Today, I had a phone call with the new ownership's regional rep, because I have been getting charged a membership since December '23. In June of '22, my fianc and I had moved down to Louisiana, and I was told that my account would transfer. Apparently, my account was just frozen and not transferred. I have been charged the new amount the new owners raised the rates to every month since December, and they are saying that because my account was mismanaged, and that it wasn't their fault, I won't get a refund for that money. Yes, I should've paid more attention to my account I suppose, but that's beside the point. When you inherit a business, you inherit all of the accounts, as well as any problems with those accounts. I was paying my gym down south. When the regional rep told me she couldn't issue a refund because they didn't cause the problem, I responded questioning why they are willing to cash in on that exact problem then. She dismissed it and said she would cancel my account and hung up.
Review from 5 years ago:
"Mario and Victoria are great at motivating but also keeping the place friendly and welcoming. Its a great atmosphere for anyone with any type of goal you may have. Definitely recommend coming here!"
Mario and Victoria would've handled this differently, because they actually cared about their members. It's a shame it's managed by this new team.

Pamela Perez _{on Google}

Apr 3rd, 2024

Every time I would go workout with my friend, Nikki always said something to us and made me feel uncomfortable. I was actually going to get a membership there but I decided not to.
Overall, great gym.

1xforasja _{on Google}

Apr 2nd, 2024

I had an AWESOME time working out with friends and adding 3 new members to the Anytime Fitness family (ALMOST 4 today :)) However Im withdrawing my membership because of the weird worker (Nikki ) inside the gym. If you work out with a friend dont bring them to this gym. You will be harassed!!!! ( by one person Nikki) I was accused of Training my own Life Partner (NOT THAT ITS ANYBODY BUSINESS) If you saw how I looked, then you would also be confused to why someone would even think Im training anyone. Staff was also always nice and friendly but the trainer Nikki is very unprofessional. Besides being mistreated, great gym for working out SOLO.

heroangel20 _{on Google}

Mar 6th, 2024

DO NOT SIGN UP HERE! This location was bought out by an out-of-state group and has jacked up their prices SEVERELY. $40 every two weeks for just a basic 12 month membership is extremely laughable, especially for the smaller size of this location. Drive about 5 miles over to the East Lansing location of anytime fitness and get the same exact membership for $38 a month for 12 months. Then after 30 days you can use whatever location you would like, including this one. Also hated the fact that I had to come in just to get that price information, the salesperson would not give me pricing over the phone.

Taylor Morgan _{on Google}

Apr 3rd, 2024

My Fianc and I were members of this gym with the previous owners and absolutely loved it! We moved down to Louisiana for work and had to transfer our memberships, like we were told too. Unfortunately, something went wrong with my Fianc's account and he ended up getting charged in Louisiana and also in Michigan. When we noticed the issue the new owners refused to make it right and give us a refund. They claimed that it wasnt their fault that the old memberships were mismanaged even though they willingly inherited these memberships. So instead of making it right and refunding our account, they pocketed all the money and claimed that it wasnt their fault. When we were members of Anytime Fitness we trusted what the owners told us about our accounts transferring with us so we had no reason to question if we would still get charged in Michigan. When bringing this up they said that we were actually supposed to give a written notice about cancelling our memberships, even though we just wanted to transfer, which was the first time we heard of this. So instead of being understanding they just kept reiterating that they were not going to refund our accounts.
The old owners of this gym would have taken care of it right away because they truly cared about their members. Its really unfortunate to see such an amazing gym with a great community get passed over to a bunch of sharks.