Roto-Rooter Plumbing & Water Cleanup

brent monroe _{on Google}

Apr 7th, 2024

I had a small back up due to root intrusion in an exit line from my house into a city line. II had a small back up due to root intrusion in an exit line from my house into a city line. I called Roto-Rooter. The service was good, and the technician damaged his equipment so he said there was a possible line damage somewhere between my house and the street. He gave me a rough estimate and they scheduled Another appointment for their excavation and evaluation people to come four days later to do a free evaluation And submit a proposal To find out what exactly needed to be done. I was given the promise that mine would be the first scheduled appointment of the day. 9 AM was the scheduled appointment. I even got a courtesy call at 8 AM to let me know the technician would be out. 10 minutes later, I get another call from their scheduler telling me that they had scheduled another appointment at the same time and that mine would be delayed in a window of 3 to 6 hours later. So I was happy with the initial fixing of the back up, but do you have my appointment rescheduled after I had already been told the tech was on the way seemed a bit odd. I will go through this evaluation and proposal meeting. However, I view this as just that finding mission and I know in the service industry, things do change rapidly , however it would be appreciated if when a business schedules four days in advance and calls to say a tech is on the way that that would be true. I guess Im in a wait-and-see mode. Hopefully the evaluation is truthful and will be the first of many, and I will certainly look for another company to take my business , thank you

Alivia Stille _{on Google}

Apr 5th, 2024

Kind and professional service. We had a backup due to roots growing into our pipes. Dominic got the problem resolved quickly!

Maria Estrada _{on Google}

Apr 2nd, 2024

Jake did a good job very pleased with the service.

Jason VanWormer _{on Google}

Apr 1st, 2024

Quick, efficient and professional service.

Ginger Herman _{on Google}

Mar 31st, 2024

Will definitely use Roto-Rooter again. They came out same day within a couple hours. Fixed issue right away. Would highly recommend them