Hours

Wednesday:
10:30 AM - 8:00 PM
Thursday:
10:30 AM - 8:00 PM
Friday:
10:30 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM
Sunday:
11:00 AM - 5:00 PM
Monday:
10:30 AM - 8:00 PM
Tuesday:
10:30 AM - 8:00 PM

Chamber Rating

4.0 - (121 reviews)
68
22
9
6
16
Read Our 121 Reviews

Chamber Rating

4.0 - (121 reviews)
68
22
9
6
16
  • gina desantis

    As I was trying to figure out what to order, the girl behind the counter suggested her favorite soup and let me try it. It was delicious. I loved the at home I got from this place.
    Mar 21st, 2024

  • Cee Cee Leary


    Mar 13th, 2024

  • Maureen Cook

    This was my first time ordering from here. I ordered from the website. As I was looking on the website, I saw the chicken noodle soup and it looked delicious. It showed on the website that it has regular soup noodles those big ones that curl a little, and, big juicy chunks of chicken along with a lot of veggies when I received my soup, it had disgusting egg noodles in it, which were totally different from the noodles. They show on the website, it had tiny little pieces of chicken and hardly any at all, and there was more broth than there was Items in it. It could've literally been eaten in two or three bites because that's all that was in it. Everything else was broth. When you look at a website and you see something that's what it should look like when you order it or at least close to it. This soup looks absolutely nothing like what they show on the website and they don't give you hardly any at all. I called to complain and wanted my money back for the soup that I ordered that did not come right and all they offered me was to replace it with a different soup. I don't want a different soup that's not what I want. I don't like any of the different soups that are there. Hence the reason I ordered what I did . Therefore, giving me another soup is not going to solve this issue especially when I can't trust that it's going to even come what it's supposed to look like. So I asked to speak to the manager or them. I'm sorry the owner. I was told that she would call me the next day when she was in , which would be the very next day. The day came and went and she never called. I called there once again and left yet another note for the owner to call me. So I will see if she actually calls me this time if not, I will be Contacting corporate and I will be turning this into Better Business Bureau. This is not the way to runner Company. The website is extremely misleading. That is not what the soup looks like or how it comes it has completely different things in it than what the website shows. On top of that the sandwich that I got with it was extremely sloppy and messy. Whoever made it put way too much sauce Made an extremely huge mess with it to the point I couldn't even eat that it was awful just absolutely awful. It doesn't seem like the employees here know what they're doing. I've read a bunch of other Google reviews for this one and there's so many complaints so many complaints about it. What are you doing? What are you doing? Why are you grabbing the bag you gonna finally clean the side I left the bag down there for you, you know I I left it there for you to use.
    Feb 28th, 2024

  • Paige Hentschel

    Portions not worth the price
    Jan 26th, 2024

  • Kathryn Miller

    I am currently sitting inside eating with my 9 year old daughter and about to walk out. The food is good, however, all the staff is standing at the counter where you place your order, talking loudly, swearing and talking about very inappropriate things. I am not pleased at all with how they are presenting themselves and unfortunately, that ruins the entire first experience eating here. We will not be back due to a major lack of professionalism. I wish I hadn't tipped them because if I knew we had to sit and listen to that, I wouldn't have.
    Jan 17th, 2024

Read Our 121 Reviews

About
Zoup!

Zoup! offers a wide variety of award-winning soups with 12 always-rotating daily recipes, including low-fat, vegetarian, dairy-free, spicy and gluten-free options. We also feature a distinctive array of made-to-order salads and sandwiches and easy-to-order custom catering for any occasion.

Contact Info

  •   616-608-1400

Questions & Answers

Q What is the phone number for Zoup!?

A The phone number for Zoup! is: 616-608-1400.


Q Where is Zoup! located?

A Zoup! is located at 25 Michigan St NE, Grand Rapids, MI 49503


Q What is the internet address for Zoup!?

A The website (URL) for Zoup! is: https://restaurants.zoup.com/mi/grand-rapids/25-michigan-st-ne/


Q What days are Zoup! open?

A Zoup! is open:
Wednesday: 10:30 AM - 8:00 PM
Thursday: 10:30 AM - 8:00 PM
Friday: 10:30 AM - 8:00 PM
Saturday: 11:00 AM - 8:00 PM
Sunday: 11:00 AM - 5:00 PM
Monday: 10:30 AM - 8:00 PM
Tuesday: 10:30 AM - 8:00 PM


Q How is Zoup! rated?

A Zoup! has a 4.0 Star Rating from 121 reviewers.

Hours

Wednesday:
10:30 AM - 8:00 PM
Thursday:
10:30 AM - 8:00 PM
Friday:
10:30 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM
Sunday:
11:00 AM - 5:00 PM
Monday:
10:30 AM - 8:00 PM
Tuesday:
10:30 AM - 8:00 PM

Ratings and Reviews
Zoup!

Overall Rating

Overall Rating
( 121 Reviews )
68
22
9
6
16
Write a Review

gina desantis on Google

image As I was trying to figure out what to order, the girl behind the counter suggested her favorite soup and let me try it. It was delicious. I loved the at home I got from this place.

Business Response on Google Mar 23rd, 2024
We're glad you enjoyed the soup suggestion, Gina! We love making our guests feel right at home. Come back anytime for more delicious recommendations!

Cee Cee Leary on Google

image

Business Response on Google Mar 17th, 2024
Hi Cee, Thanks so much for taking the time to share your positive experience! We're thrilled that you had a great experience at our location. We look forward to serving you many more times in the future! Sincerely, Becky Wheeler

Maureen Cook on Google

image This was my first time ordering from here. I ordered from the website. As I was looking on the website, I saw the chicken noodle soup and it looked delicious. It showed on the website that it has regular soup noodles those big ones that curl a little, and, big juicy chunks of chicken along with a lot of veggies when I received my soup, it had disgusting egg noodles in it, which were totally different from the noodles. They show on the website, it had tiny little pieces of chicken and hardly any at all, and there was more broth than there was Items in it. It could've literally been eaten in two or three bites because that's all that was in it. Everything else was broth. When you look at a website and you see something that's what it should look like when you order it or at least close to it. This soup looks absolutely nothing like what they show on the website and they don't give you hardly any at all. I called to complain and wanted my money back for the soup that I ordered that did not come right and all they offered me was to replace it with a different soup. I don't want a different soup that's not what I want. I don't like any of the different soups that are there. Hence the reason I ordered what I did . Therefore, giving me another soup is not going to solve this issue especially when I can't trust that it's going to even come what it's supposed to look like. So I asked to speak to the manager or them. I'm sorry the owner. I was told that she would call me the next day when she was in , which would be the very next day. The day came and went and she never called. I called there once again and left yet another note for the owner to call me. So I will see if she actually calls me this time if not, I will be Contacting corporate and I will be turning this into Better Business Bureau. This is not the way to runner Company. The website is extremely misleading. That is not what the soup looks like or how it comes it has completely different things in it than what the website shows. On top of that the sandwich that I got with it was extremely sloppy and messy. Whoever made it put way too much sauce Made an extremely huge mess with it to the point I couldn't even eat that it was awful just absolutely awful. It doesn't seem like the employees here know what they're doing.
I've read a bunch of other Google reviews for this one and there's so many complaints so many complaints about it. What are you doing? What are you doing? Why are you grabbing the bag you gonna finally clean the side I left the bag down there for you, you know I I left it there for you to use.

Business Response on Google Mar 3rd, 2024
Maureen, we appreciate the time you took to leave us feedback. I'm very sorry we failed to meet your expectations. In order to learn more about what happened and when this took place, we would appreciate if you would email myself at [email protected] at your earliest convenience. Sincerely, Becky Wheeler

Paige Hentschel on Google

image Portions not worth the price

Business Response on Google Feb 6th, 2024
Hi Paige, Thank you for your honest feedback. I'm very sorry we failed to meet your expectations. We would appreciate any details to help us improve, so please contact us at your earliest convenience. Kindest regards, Becky Wheeler

Kathryn Miller on Google

image I am currently sitting inside eating with my 9 year old daughter and about to walk out. The food is good, however, all the staff is standing at the counter where you place your order, talking loudly, swearing and talking about very inappropriate things. I am not pleased at all with how they are presenting themselves and unfortunately, that ruins the entire first experience eating here. We will not be back due to a major lack of professionalism. I wish I hadn't tipped them because if I knew we had to sit and listen to that, I wouldn't have.

Business Response on Google Feb 2nd, 2024
Hello Kathryn: I apologize for the behavior of the employees at our Medical Mile location. I would like you to know that we do not condone that type of atmosphere, and since your visit our Medical Mile store has been placed under new management and several staff members have been replaced as well. In hopes that you will give us another chance, I'd like to send you a "make-it-right" coupon for a complimentary entree. Please feel free to send your contact information to my personal email at [email protected] and I will get that over to you right away! Thank you for the valuable feedback, it is greatly appreciated.

Load More Reviews

Overall Rating

Overall Rating
( 121 Reviews )
68
22
9
6
16

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Miscellaneous Near Me in Grand Rapids, MI

Cancer Families United
245 Colrain St SW
Grand Rapids, MI 49548
269-370-0851
( 0 Reviews )
J&J Mobile mechanic
815 Cesar E. Chavez Ave SW
Grand Rapids, MI 49503
616-819-8284
( 73 Reviews )
CDH

Grand Rapids, MI 49503
( 0 Reviews )
Curtswiftrealty
1848 Ruby ave se
Grand Rapids, MI 49507
616-482-9849
( 0 Reviews )
Tour de Westside
1070 Sunrise Ln NW
Grand Rapids, MI 49534
616-481-6606
( 0 Reviews )
MJensen LLC
538 Madison Ave SE
Grand Rapids, MI 49503
616-826-0722
( 0 Reviews )
Bagger Dave's Burger Tavern - Cascade
2817 Kraft Ave SE
Grand Rapids, MI 49512
616-977-4349
( 1372 Reviews )
Fuji Buffet and Grill
4605 28th St SE
Grand Rapids, MI 49512
616-285-1665
( 3423 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading