Farmers Insurance - Edward Trevino

Emina Delic _{on Google}

Mar 29th, 2024

Urgent Resolution Needed: Unresolved Policy Cancellation Leads to Legal Action
I am writing this review with a heavy heart and out of sheer necessity, hoping to finally get the attention this issue deserves. Nearly two years ago, I engaged with Edward for an insurance policy, trusting in the professional integrity and services of Farmers Insurance. However, my experience has since devolved into a frustrating saga of unresolved disputes and legal complications.
Despite my clear decision not to renew the policy at the 6-month mark, Edward and his team repeatedly failed to cancel my policy. This oversight (or lack of action) has had serious repercussions. Farmers Insurance has now escalated the matter to collections and initiated a lawsuit against me. Each attempt to address and resolve these issues plunges me into a bewildering 4-hour loop of inefficiency, leaving me without clear next steps and, more importantly, without a resolution.
The lack of accountability and the sheer runaround Ive received in response to a simple request to cancel a policy is not only disappointing but unacceptable. Legal action and collections over a mistake that was not mine to begin with is a grave matter that I take very seriously. I am beyond frustrated; I am outraged.
Edward, its time to do better. Its time to rectify the mistakes made and demonstrate the professionalism expected of you and Farmers Insurance. My patience has been exhausted, and I demand immediate and effective action to resolve this issue once and for all.