Todd Wenzel Collision & Appearance Center

Was able to walk right in without making an appointment and they were able to give me a quote in less than an hour. Knowledgeable, great customer service, and very thorough with their estimate. Highly recommend.
May 21st, 2023

Services: Painting, Body & Trim
Feb 23rd, 2023

Painted and replaced my driver side mirror. The lady that hit my mirror is from a military family and a family friend to another body shop and could receive a discount. I preferred Todd Wenzel to repair my vehicle and they were willing to give her the same price as the other repair shop. I really appreciate Todd Wenzel willness to work with both of us. Service: Body & Trim
Feb 1st, 2023

Services: Transmission, Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Body & Trim
Jan 27th, 2023

Took my vehicle in on 6/9/23 for a quote on some body work under my grandpas insurance since the damage was his before we bought the vehicle. We have bought the vehicle now and its still on his insurance until the work is done. We advised Bryan (the manager) of this when we were in on the 9th and he said no worries youll have a quote this afternoon. After not receiving anything, I tried calling the 14th spoke with a woman, didnt catch her name, she said she would talk to Bryan and Chris about it and would call me back. No call back received. I called again the 15th and left a voicemail, no one has returned the call, emailed Chris and Bryan on the 16th and Chris responded same day saying he would do all I can to get the quote completed this afternoon before I go for the day. I'll be sure to just make a PDF file of it and email it to you when I'm done. (directly quoted from the email). Today, 6/26, I have still yet to receive a response on that quote, I emailed back on 6/21 and left another voicemail this morning. Should have recognized the red flags when Bryan said we arent a body shop that works directly with any insurance companies and so a lot of people dont do their work here because their insurance tells them to go somewhere else. At this point I dont think its their insurance telling them that, I think they see it takes this long for a quote and dont dare trust leaving the vehicle for fear that will take just as long if not longer. We were even going to have some customer pay work done that we requested a quote on, guess they dont like getting paid.. Bryan was polite but inaccurate information/false promises and this long of a wait for a quote has tainted all of that for me. I likely will not be returning.
Jun 20th, 2023