Porsche Grand Rapids - Service & Parts

Where I go for anything to do with my 2017 Q7 that I have loved owning. Aaron has become almost like my buddy that I trust and can rely on in a heartbeat for last minute need or concern.
Sep 4th, 2023

They do good work but you will always give you a laundry list of repairs and maintenance needed-(most not necessary). The repair work quoted (some of it necessary or preventative) will be at a 100% mark up compared to other shops. To add to the first review I dont think it matters if you are male or female, knowledgeable or unknowledgeable about cars. And it will probably be delivered by a millennial service care worker with little knowledge or scruples on what they are delivering.
Aug 8th, 2023

Aaron & the service team are excellent
Aug 5th, 2023

Dec 16th, 2022

I did oil change in this center for my 2018 Audi A6 and the technician who served me might think I knew little about cars as a woman with an accent and gave me a list of ten items to replace and fix at a total charge of over $6000 which I only paid $458+$136=$594 later in other Auto shops. Below are details: For the front break job, for the same parts, Christian Brother gave me a quote of $829 based on the scanned copy of the Audi service quotes and Tuffy Cascade actually charged $458 to do the brake job while Audi asked for$2393.98. Also after Tuffy Cascade checked my car, the two other replacements I asked them to do according to Audi were told totally not necessary by Tuffy. I brought my car to Belle Tire as they were brought new there three months ago. I required tire balance and rotation there which were listed as immediate attention by Audi (Belle Tire quotes $140 vs Audi quotes $420), however, the Belle Tire technician checked and said my car didn't need an alignment job at all. I requested Coolant Flush there at $136 while the quote from Audi was $469.53. I brought my car to Veenstra's to check Motor Mount as Audi said" Motor Mounts are cracked leaking fluid, heavy vibrations in the vehicle due to the conditions of the mounts" and quoted me more than $2200. Veenstra technician did a careful check and test, no crack, no leaking, and no issue at all. If only one Auto Repair shop said that these services were not necessary, Audi can defend that it is because of different criteria, however, Tuffy, Belle, Veenstra, and Christian Brother all found Audi suggested different unnecessary services and fake issues, it is a big issue for Audi Grand Rapids credit. I suggest other customers use ChatGPT to find out the content and price for these services. It will tell you the price ranges for a certain Auto shop and for a typical Auto shop. BTW, Audi Grand Rapids charged much higher than the Audi price range told by ChatGPT.
Apr 8th, 2023