Adams Complete Cleaning & Restoration
-
17420 15 Mile Rd
Fraser, Michigan 48026 - (586) 900-8933
- Website
Hours
Chamber Rating
-
Pam Winkel
If you need a dependable company this is the company to call!! They will be out shortly after you call, they are very professional and will take the time to answer any questions. They work directly with your insurance once you make your claim. They work hard for you and to get the job done right! Thanks for being a great company
Apr 2nd, 2024 -
Genuine Ruby
This business is a fraud. Do not trust them. If you have an insurance claim, do not pay them upfront. Also, they lied when they said they would waive our deductible. Not only did they make us way over nine months, but they never completed the job and on top of that they said that we owe them but once you give them payments insurance wont help you. Even the mold that they claimed went away did not go away. This is how they left our kitchen and on top of that they put our sink on and it fell. I have pictures to prove plus they got paid for our flooring which not only did they not install, but they did not buy flooring for the kitchen. I have pictures to prove. They even told us they were going to give us a refund and switched it and said that we owed them $3000. Also, they left Staples on our wall and they damaged our black splash. Also, they put a cabinet on top of a floor vent that needed to have a drop vent. Also, they shorted us two cabinets plus much more and on top of everything they treat you like youre nobody lawsuit coming on top of all that one of the owners thought he could threaten and intimidate my husband by telling us not to call the office to see when theyre actually coming to do the work and at the end, they said theyre not coming anymore. Look at yelp im not the only one that this happened to.
Mar 21st, 2024 -
Rachel Andrus
Adams was a great company to work with. Everything went as smooth as possible with the restoration of our home after a furnace fire. I would highly recommend to anyone! Thank you Adams!!
Mar 1st, 2024 -
Jim Mapes
We have had Adams Complete Cleaning and Restoration work on two of our homes. Once for carpet cleaning and once for a mold problem. Both times they performed beyond expectations. Everyone from the managment to the workers ons site were professional and thorough.
Feb 29th, 2024 -
Krista Rourk
a friendly PSA not to let these clowns displace your family for asbestos abatement. This is long but I wish I would've known. For starters, we left our home to begin the process and my neighbors said they did not see any work trucks or employees at our home for over a week. Which, sure I'll give them the benefit of the doubt- permits and whatnot- but why wasn't that handled before we even left our home? They will not treat your home or property with respect in your absence, will not communicate with you to effectively coordinate your extended stay (you will probably have to get your insurance agent to three-way call them for some accountability), and then when you finally actually do move back home (with permission) after being forced to relocate TWICE due to their lack of communication and organization, you will come home to your linens/belongings in black trash bags from floor to ceiling in your dining room. The furniture will be completely disassembled. Your home will look like it has been ransacked. Trash and dust will be everywhere along with mud and whatever else the employees track in. (Yes they offered to clean the entire house after I showed him pictures, BUT THE WHOLE POINT OF US BEING OUT OF THE HOUSE FOR 6 WEEKS IN THE FIRST PLACE WAS FOR THEM TO CLEAN IT TOP TO BOTTOM (two weeks of which were an extension! Cleaning is why they supposedly needed to remove all of our belongings and linens FFS). Here's the kicker- they'll "forget" to have the air ducts cleaned until you question them on the condition of your house. Please, make it make sense- uncleaned air ducts upon move in...even though we supposedly needed to be displaced to have our home cleaned because of the asbestos dust everywhere...because a plumber drilled into the basement...where the furnace is...which distributes the (supposedly) contaminated air throughout the house. I don't get it. I don't understand why our insurance had to dish out money to place us in an airbnb then a hotel (with our young child and puppy) if they weren't going to do what seems like the most basic aspects of asbestos abatement but hey I'm not a pro. I'm also not dumb. After that they'll ghost you while trying to figure out where they threw your fiber ethernet cord and child's furniture. Bonus points for not ensuring our linens were sent out to be cleaned until the day we were supposed to move home, so we had to purchase new ones until we finally got everything back almost one month later. The women I interacted with on the phone were friendly and as helpful as they could be, but Adam (our point of contact for the project) seems to be generally incompetent. I would never treat someone's belongings or home in the manner this company did. It's hilarious (and pathetic) this dude has the nerve to drive around in a truck with "cleaning and restoration" next to his name while leaving peoples' homes in worse condition than when they left. I'd be happy to update with pictures, perhaps I will, but for now I'm not wasting anymore energy on this bozo. And just so y'all don't think I'm an insane Karen- I want to make sure to mention how helpful, respectful, and communicative the linen company and contractors we have since been working with have been. The discrepancy in quality of services is what prompted me to come warn you all to stay as far away from this hack of a company as you can.
Apr 4th, 2024
About
Adams Complete Cleaning & Restoration
The Adams Complete Cleaning & Restoration Company Story We are a family owned and operated restoration and carpet cleaning company. Since 2000, Adams Complete Cleaning & Restoration has been responding to homeowners, small businesses, and large corporations providing restoration services 24 hours a day, seven days a week. While serving the Tri-County area, our primary focus is to provide outstanding customer service in a time of chaos and despair.Whether it’s a fire, a flood, storm damage, or any other type of loss to your property, we will be there in your time of need. As a leader in the insurance restoration industry, we have built our business one customer at a time by exceeding clients’ expectations with our dedication to service and quality. It is our ability to work with the insurance companies allowing your property to return to the pre-loss condition in record time. We work for you, the insured. From the time you place a call to us, we are the liaison between you and the insurance company. Working with the adjuster we return your property back to pre-loss condition as quickly and painlessly as possible. The insurance company has someone working hard for them, shouldn’t you have that too?Michigan’s weather is unpredictable let our years of experience work for you. Our significant investment in our team's training and modern equipment will give you and top quality service at the best rates.Call us now at 586-701-7985 or contact us through our contact form.
Contact Info
- (586) 900-8933
- Website
Vidoes
Questions & Answers
Q What is the phone number for Adams Complete Cleaning & Restoration?
A The phone number for Adams Complete Cleaning & Restoration is: (586) 900-8933.
Q Where is Adams Complete Cleaning & Restoration located?
A Adams Complete Cleaning & Restoration is located at 17420 15 Mile Rd, Fraser, Michigan 48026
Q What is the internet address for Adams Complete Cleaning & Restoration?
A The website (URL) for Adams Complete Cleaning & Restoration is: https://www.floodednow.com/
Q What days are Adams Complete Cleaning & Restoration open?
A Adams Complete Cleaning & Restoration is open:
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Q How is Adams Complete Cleaning & Restoration rated?
A Adams Complete Cleaning & Restoration has a 4.6 Star Rating from 93 reviewers.
Hours
Ratings and Reviews
Adams Complete Cleaning & Restoration
Overall Rating
Overall Rating
( 93 Reviews )Pam Winkel on Google
If you need a dependable company this is the company to call!! They will be out shortly after you call, they are very professional and will take the time to answer any questions. They work directly with your insurance once you make your claim. They work hard for you and to get the job done right! Thanks for being a great company
Genuine Ruby on Google
This business is a fraud. Do not trust them. If you have an insurance claim, do not pay them upfront. Also, they lied when they said they would waive our deductible. Not only did they make us way over nine months, but they never completed the job and on top of that they said that we owe them but once you give them payments insurance wont help you. Even the mold that they claimed went away did not go away. This is how they left our kitchen and on top of that they put our sink on and it fell. I have pictures to prove plus they got paid for our flooring which not only did they not install, but they did not buy flooring for the kitchen. I have pictures to prove. They even told us they were going to give us a refund and switched it and said that we owed them $3000. Also, they left Staples on our wall and they damaged our black splash. Also, they put a cabinet on top of a floor vent that needed to have a drop vent. Also, they shorted us two cabinets plus much more and on top of everything they treat you like youre nobody lawsuit coming on top of all that one of the owners thought he could threaten and intimidate my husband by telling us not to call the office to see when theyre actually coming to do the work and at the end, they said theyre not coming anymore. Look at yelp im not the only one that this happened to.
Rachel Andrus on Google
Adams was a great company to work with. Everything went as smooth as possible with the restoration of our home after a furnace fire. I would highly recommend to anyone! Thank you Adams!!
Jim Mapes on Google
We have had Adams Complete Cleaning and Restoration work on two of our homes. Once for carpet cleaning and once for a mold problem. Both times they performed beyond expectations. Everyone from the managment to the workers ons site were professional and thorough.
Krista Rourk on Google
a friendly PSA not to let these clowns displace your family for asbestos abatement. This is long but I wish I would've known.
For starters, we left our home to begin the process and my neighbors said they did not see any work trucks or employees at our home for over a week. Which, sure I'll give them the benefit of the doubt- permits and whatnot- but why wasn't that handled before we even left our home?
They will not treat your home or property with respect in your absence, will not communicate with you to effectively coordinate your extended stay (you will probably have to get your insurance agent to three-way call them for some accountability), and then when you finally actually do move back home (with permission) after being forced to relocate TWICE due to their lack of communication and organization, you will come home to your linens/belongings in black trash bags from floor to ceiling in your dining room.
The furniture will be completely disassembled. Your home will look like it has been ransacked. Trash and dust will be everywhere along with mud and whatever else the employees track in. (Yes they offered to clean the entire house after I showed him pictures, BUT THE WHOLE POINT OF US BEING OUT OF THE HOUSE FOR 6 WEEKS IN THE FIRST PLACE WAS FOR THEM TO CLEAN IT TOP TO BOTTOM (two weeks of which were an extension! Cleaning is why they supposedly needed to remove all of our belongings and linens FFS). Here's the kicker- they'll "forget" to have the air ducts cleaned until you question them on the condition of your house. Please, make it make sense- uncleaned air ducts upon move in...even though we supposedly needed to be displaced to have our home cleaned because of the asbestos dust everywhere...because a plumber drilled into the basement...where the furnace is...which distributes the (supposedly) contaminated air throughout the house. I don't get it. I don't understand why our insurance had to dish out money to place us in an airbnb then a hotel (with our young child and puppy) if they weren't going to do what seems like the most basic aspects of asbestos abatement but hey I'm not a pro. I'm also not dumb.
After that they'll ghost you while trying to figure out where they threw your fiber ethernet cord and child's furniture. Bonus points for not ensuring our linens were sent out to be cleaned until the day we were supposed to move home, so we had to purchase new ones until we finally got everything back almost one month later.
The women I interacted with on the phone were friendly and as helpful as they could be, but Adam (our point of contact for the project) seems to be generally incompetent. I would never treat someone's belongings or home in the manner this company did. It's hilarious (and pathetic) this dude has the nerve to drive around in a truck with "cleaning and restoration" next to his name while leaving peoples' homes in worse condition than when they left.
I'd be happy to update with pictures, perhaps I will, but for now I'm not wasting anymore energy on this bozo. And just so y'all don't think I'm an insane Karen- I want to make sure to mention how helpful, respectful, and communicative the linen company and contractors we have since been working with have been. The discrepancy in quality of services is what prompted me to come warn you all to stay as far away from this hack of a company as you can.
Overall Rating
Overall Rating
( 93 Reviews )Write a Review
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