Chase Bank

Nov 12th, 2023

Not a Chase bank member, or will I ever be. Use the Chase ATM to withdraw money. The ATM took my money from my account, then never gave me the cash. It printed out a receipt that said " We aren't able to give cash right now" with number to call. Call the number the next morning during business hours, I was put on hold for an hour and a half. So I decided to drive to the branch. Talked to the manager Morrica Miller, who told me that I had to contact my bank enen though the money was in there ATM. I was not a member,so she refused to help. Not a bank or a branch I would or will ever use again
Oct 30th, 2023

Regret coming here always a wait, staff are nice, but since the ATMs seem to always be down or "technical errors" you end up having to come in. Ridiculous almost worth driving to the next closest one.
Oct 15th, 2023

I agree with every single review that is posted here. I've been with Chase for 6 years. For the first time in years, I had to go inside for a notary and counter transactions. I am in at home hospice and can not stand long and use a walker. 1st, I was never greeted, and ALL of the tellers were helping 1 woman only. I and 2 others stood in line for literally 30+ minutes before I said something. 2nd, the male manager was EXTREMELY rude and accused me of not speaking up first and sitting down. On my way out, he was very condescending by saying, "Well, I hope you got what you wanted, you have a super nice day.". What a jerk. Although I'm in my final year, I'm thinking of switching to a credit union or someplace more kind and attentive.
Sep 29th, 2023

the staff is terrible, the location is bad. They need to just shut down
Sep 7th, 2023