Harleys Construction and Restoration

Manistheonly1 85 _{on Google}

Mar 18th, 2024

Well they did my roof a while ago it's hard to contact this company when you start to gave a problem I have to leaks one over my garage and one forming in my ceiling in my foyer no one is answering at all which is crazy how can you not answer or call back when your current customers have problems with work you done on their home's. You installed my roof in 2017 hasn't even been 10 year's crazy.
Update was a 2 now a 5 star Harley looked out for me appreciate the help my fault jumped to conclusions I'd definitely recommend them to my family and friends he's a cool dude but me and my insurance company about to box a few rounds they trying to play me. But I know Harley has my back.

Aaron Benrowski _{on Google}

Mar 8th, 2024

They did a great job fixing our flat roof great experience. I don't mind waiting for things to get done as long as things get done right.

Corbin Cotton _{on Google}

Mar 6th, 2024

**Update: Harley took charge of the situation and made it right! Im 100% satisfied with the contractor Jeff that was sent out to do the work right!!
Poor quality of work, doesnt manage time properly, and horrible communication. Dont deal with RANDY JAMES Service: Roof repair for storm & wind damage

Nervous Nick _{on Google}

Aug 22nd, 2023

Very Shady Company!

Sun Nguyen _{on Google}

Oct 6th, 2023

For the past 4 months, me and my family have had the worst experience we have ever had with a company. My parents recently bought a new house to move into and needed the siding of our windows to be replaced due to the age of the house.
We needed to move in BY AUGUST. We are lucky that we are not waiting longer than a year for this company to do anything due to the urgency to move. They have taken our $17,500 deposit and have been not only flakey, but broken promise, after promise, after promise. Randy James is a nightmare to deal with!
This company has ghosted my family on so many occasions and have forced my mother and I to come to their office to complain about the complete lack of communication. The first couple of weeks we had let Randy know that we do not appreciate the lack of communication. He apologized at first and gave us the excuse that it is difficult to for the entire industry due to the previous lockdown. After we complain, they finally send someone out to "measure the windows".
Weeks go by after this and nothing happens during this period of time. My family and I have to drive 43 minutes and back once more to complain about lack of communication and that we just want our deposit back, considering they have done essentially nothing. Randy tells us that he can not do that because they had already used our deposit to pay for the windows that were already being made. We tell him that we understand but he did not communicate with us by any means even when we have tried to contact him endlessly. We let him know that we still NEED TO COMMUNICATE. He gives us another excuse saying that his phone was broken and deliberately tells us he hated his job after we had complained about his poor business practices. We needed to move out by the end of August. He nods his head and tells us that he can try to work something out so we demand for him to promise to have the work done by then. We did not notice until after he writes in the contract that they would START WORKING on the windows by the END OF AUGUST! I am still in disbelief thinking about how he snuck that under our noses and continued to lie!
The next day, they send out completely different people to work on our windows to once again "measure them".
These people do not ever come back again and at this point we are so tired of the scamming nature of this company.
We storm into their office a third time and Randy already knows of our arrival. My mother and I demand our deposit back. He is frustrated with us despite the fact that this would never have happened if he had just responded to our messages. He has broken his promise on countless occasions and we can not trust him anymore. With our demand, he throws himself an embarrassing pity party that I have never seen from even a teenage girl. He whines about how he is so stressed from his job and blames his four day golfing vacation for not answering us. He starts pretending to cry about how he's been struggling with his work and putting his hands in his face to make us feel bad for him, to which it obviously did not work because we still wanted our money back. When we expressed that he was unprofessional and could not be trusted anymore he still begged us to give him 24 hours to get our windows out. We had to decline the service because of the awful experience and they still didn't show us proof of our windows being made.
Finally, after realizing the argument was only going in circles, we let him know that if they do not give us our money back we would have to file a law suit.
After we finally leave to get the lawsuit ready, these men show up to our new home unannounced and start begging my father to let them start doing the work. For some reason they did not bother to tell us when these windows were done and why they ended up showing up only afterwards a lawsuit threat!!!!
They did a small portion of the job, dipped, didn't text or call back, and our house is trashed because of them.