Papa Romano's Pizza & Mr. Pita

I've been ordering from here for years with great food and service. I don't know if they got new management or what but ever since they made the new website the food quality and service has went down hill. Plus I can't find any of my points from my previous orders on the new site, did they just disappear?!
Mar 30th, 2024

My son was trying order a piazza for my brithday tonight but it was an epic fail not on my son part but on papa Romanos part ,worst piazza ive ever had the piazza was shook up slide around all the topping were half off and it teasted nasty the said becuase he order it with extra suace was the reason why all the topping came off smh ill never order from them again costing him $40 i did better eat a hot dog . Bad all the way around service . The ferndal location not good service at all . Very disapointing . And didnt care that there serivce sucks . If i didnt have to give a star i wouldnt .
Mar 26th, 2024

Mar 25th, 2024

Just finished ordering from the new website on my fourth occasion. I have been ordering pizza here for years without issue. All four of my last four orders on the new website have had problems. Most recently I paid $10 extra to have my pizza delivered by a driver. But when I received my confirmation it was a pick up order. I was told by the manager on duty that they could not give me the $10 back. But they also couldnt drive my Pizza seven buildings straight up the road to deliver it without me paying an extra five dollars. so I went to pick up my pizza and fully expected to receive my $10 to which I was told no.. That I would have to call corporate if I expected my money back. The new website is awful and creates a lot of problems. But to be told that you can take my money but not return it for a service you did not render thats stealing. I hope you enjoyed the money because you wont be getting my business again. The delivery driver is actually an awesome guy. Which is why they received stars at all for service. Came back to edit to say that not only is my pizza undercooked now that Ive opened it. But it also has ham on it. I didnt order ham. This was just awful. Very disappointing.
Mar 10th, 2024

The staff was friendly, and the food was hot and delicious!
Mar 8th, 2024