American Inn and Suites Ferndale

Mar 31st, 2024

DO NOT do it. scam alert. there is a deposit. they charge 25 bucks non refundable or 100 bucks that you can get back. however, i tried to leave at 930 am but there was no one to check the room until 11. they then TRIED to keep the 100 bucks and i had to walk to the room myself to prove they were lying. they really try to keep that deposit. also, the front desk wrker speaks so low she cant be heard and then wants to remind you what she said. this is a worst case scenario type of place and they will do all they can to keep ur deposit. stay away.
Mar 26th, 2024

I live near by and feel like people need to be warned of this place. 3/9/24 I drove by and in the middle of the parking lot, surrounded by a ton of cops, was a dead body half covered in a sheet. This place is not safe.
Mar 9th, 2024

Front desk clerk is rude as hell. Doesn't know how to talk to people.
Feb 20th, 2024

My husband and I spent our honeymoon at this Hotel and I enjoyed it and so did my husband. The front desk clerk was very Pleasant and Courteous. The Only issue we encountered was at 2:45 AM some woman and man were screaming profanity and the woman was outside beating on windows including Our Room which startled me, because we were sleeping and here's someone beating at our window, Especially Not being from Here could of ended up Really Bad . But we will return when we're in Detroit, Now we have been informed that they no longer Serve Breakfast!!!!!! Wow false Advertising is a Crime.. Rooms: The room 153 was clean and comfortable. Nearby activities: The room 153 was clean but Only Activity seen was people loud in Lobby and the nut case hollering and pounding on Our windows at 2;45 AM Safety: After the person started pounding on our window it Really Shock us up especially being told that we're being put on Quite side This BS truly Disrupted Our Honeymoon,!!!
Feb 14th, 2024