Jackson Hewitt Tax Service

Jackson Hewitt Tax Service
Yext Power Listing.

Hours

Friday:
11:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed

Chamber Rating

Verified Member
4.5 - (44 reviews)
31
10
0
1
2
Read Our 44 Reviews

Chamber Rating

Verified Member
4.5 - (44 reviews)
31
10
0
1
2
  • Serita Walk

    I am very happy with my experience. Monica and Andrea were very helpful.
    Apr 10th, 2024

  • Henry Johnson

    I went in today to see Andrea Johnson to have my taxes done. She made it harmless and less painful for me to have my taxes done. I really appreciated her today, she was excellent. Thank you Andrea see you next year!
    Apr 9th, 2024

  • Nakesha Cook

    This review is for Andrea Johnson at Jackson Hewitt at the east point location the service she gave was amazing. She was very professional,fast,fun,friendly.. I highly recommend future clients to check her out you wont be disappointed!!!
    Feb 22nd, 2024

  • Deanna Rasche

    What a great experience in and out fast, answered any and all questions. I highly recommend this location and before leaving already received my loan.
    Feb 7th, 2024

  • Andrea Yamuni

    Ive been going to Jackson Hewitt for roughly four years now. Ive got to this exact one for the last three. I go in specifically for the loan. Two years ago I went in and filed and didnt get the loan. I had to call the office and it was an error on their part filing and they fixed it. I gave them the benefit of the doubt and continued going. This year, same thing happened. I called the office a hour after I filed since I heard nothing about being approved or denied. Jackie insisted everything was good in their end. I called again Sunday. The lady insisted again it was nothing on their end, and gave me the number for republic back to call and find out the status. Called republic back, they had no record of a loan request being filed neither does Jackson Hewitts customer service. So I was given the run around to find out what I already knew and explained to the ladies that I spoke with. Now, Im being told nothing can be done, when the first time this happened it was fixed. Im being told that theyre waiting for a call from corporate office to figure out if anything can be done. Again, the first time this happened they fixed it. Very unhappy with the run around Ive been given, the error thats been made with my money, and very doubtful that Ill give them another chance to mess my taxes up again next year. Maybe if Jackie wasnt busy being obnoxious and arguing with the trainee that was in the office the lady that was preparing my taxes wouldve been able to concentrate and do them correctly.
    Feb 1st, 2024

Read Our 44 Reviews

About
Jackson Hewitt Tax Service

Jackson Hewitt provides year-round support to hard-working clients with innovative, low-cost tax solutions. Call us for availability. Our clients get the Maximum Refund and Lifetime Accuracy guarantees, or we pay. Still need to file? Call our office or visit us online to learn about all available filing options. We are happy to help with your tax needs.

Contact Info

Languages

  • English

Questions & Answers

Q What is the phone number for Jackson Hewitt Tax Service?

A The phone number for Jackson Hewitt Tax Service is: (586) 210-6320.


Q Where is Jackson Hewitt Tax Service located?

A Jackson Hewitt Tax Service is located at 20914 Gratiot Avenue, Eastpointe, Michigan 48021


Q What is the internet address for Jackson Hewitt Tax Service?

A The website (URL) for Jackson Hewitt Tax Service is: https://office.jacksonhewitt.com/tax-preparation-services-locations/en/mi/eastpointe/20914-gratiot-avenue/15362?utm_source=extnet&utm_medium=local&utm_campaign=localmaps&utm_content=15362


Q What days are Jackson Hewitt Tax Service open?

A Jackson Hewitt Tax Service is open:
Friday: 11:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed


Q How is Jackson Hewitt Tax Service rated?

A Jackson Hewitt Tax Service has a 4.5 Star Rating from 44 reviewers.

Ratings and Reviews
Jackson Hewitt Tax Service

Overall Rating

Overall Rating
( 44 Reviews )
31
10
0
1
2
Write a Review

Serita Walk on Google

image I am very happy with my experience. Monica and Andrea were very helpful.

Business Response on Google Apr 10th, 2024
We're thrilled to read your kudos for Monica & Andrea's very helpful service, and appreciate the kind feedback, thank you Serita! 😍 If your friends or family need tax prep services, please refer them our way. We'd love to exceed their expectations too! Your review brightens our day, and we look forward to your next visit with us! - Jen, Jackson Hewitt Care Team

Henry Johnson on Google

image I went in today to see Andrea Johnson to have my taxes done. She made it harmless and less painful for me to have my taxes done. I really appreciated her today, she was excellent. Thank you Andrea see you next year!

Business Response on Google Apr 9th, 2024
Hi Henry, thank you so much for taking the time to leave a five-star review! We are happy to hear that Andrea provided you with great customer service. We look forward to many years to come of serving you. Don't forget to tell your friends about your great tax prep experience at Jackson Hewitt and earn money with our Refer-A-Friend program! Have a fanTAXtic day! -Jhoan, Jackson Hewitt Care Team

Nakesha Cook on Google

image This review is for Andrea Johnson at Jackson Hewitt at the east point location the service she gave was amazing. She was very professional,fast,fun,friendly.. I highly recommend future clients to check her out you wont be disappointed!!!

Business Response on Google Mar 5th, 2024
We appreciate the recommendation for Andrea's amazing assistance, thank you Nakesha! 😍 If your friends or family need tax prep services, please send them our way, our team loves referrals and will make sure they get the dedicated attention they deserve. We look forward to your next visit with us, and value the opportunity to be of service. 💙 - Jen, Jackson Hewitt Care Team

Deanna Rasche on Google

image What a great experience in and out fast, answered any and all questions. I highly recommend this location and before leaving already received my loan.

Business Response on Google Feb 4th, 2024
Hi Deanna, thank you so much for taking the time to leave a five-star review! We are happy to hear that we provided you with great customer service. We look forward to many years to come of serving you. Don't forget to tell your friends about your great tax prep experience at Jackson Hewitt and earn money with our Refer-A-Friend program! Have a fanTAXtic day! -Jhoan, Jackson Hewitt Care Team

Andrea Yamuni on Google

image Ive been going to Jackson Hewitt for roughly four years now. Ive got to this exact one for the last three. I go in specifically for the loan. Two years ago I went in and filed and didnt get the loan. I had to call the office and it was an error on their part filing and they fixed it. I gave them the benefit of the doubt and continued going. This year, same thing happened. I called the office a hour after I filed since I heard nothing about being approved or denied. Jackie insisted everything was good in their end. I called again Sunday. The lady insisted again it was nothing on their end, and gave me the number for republic back to call and find out the status. Called republic back, they had no record of a loan request being filed neither does Jackson Hewitts customer service. So I was given the run around to find out what I already knew and explained to the ladies that I spoke with. Now, Im being told nothing can be done, when the first time this happened it was fixed. Im being told that theyre waiting for a call from corporate office to figure out if anything can be done. Again, the first time this happened they fixed it. Very unhappy with the run around Ive been given, the error thats been made with my money, and very doubtful that Ill give them another chance to mess my taxes up again next year. Maybe if Jackie wasnt busy being obnoxious and arguing with the trainee that was in the office the lady that was preparing my taxes wouldve been able to concentrate and do them correctly.

Business Response on Google Jan 24th, 2024
Thank you for sharing your honest feedback Andrea Yamuni, though I'm sorry to learn of your disappointment regarding the refund advance. It is never our intent to let you down, however, we have determined that your application was caught in a computer glitch. As a result, the application was never sent to the bank and we are unable to change it. Please give us a call at 800-234-1040 if you have other concerns to ensure your issues are addressed with the attention deserved. Thank you, Charlotte Ellard, Client Care DHI District, Jackson Hewitt

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Overall Rating

Overall Rating
( 44 Reviews )
31
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2

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