Dairy Queen Grill & Chill

They try.
Apr 8th, 2024

The manager and staff appeared to be friendly. But wow, what a mess. It had appeared that the manager and kitchen staff were all new and it must have been a training day and they were all training themselves. It took sooooo long to get our food. They kept handing things out one at a time, constantly messing up the order and giving things to people when it wasn't even their order. Other customers were very upset and requested their ice cream to be remade. They certainly are incapable of handling multiple orders at one time, especially if it is more than one item. There were even several points where the staff was handing out food and desserts that didn't make sense and was not even ordered. You could literally hear the manager question his staff why they made that when it wasn't ordered. The manager kept apologizing to everyone, but with a crazy ran staff, disorganization, and other unhappy customers, this ruined the dine-in experience for my family, especially my kids. We won't be back to this location, ever. We were only here because there aren't many Grill & Chill's around these parts.
Apr 11th, 2024

Why does it take 30 minutes for an order of cold cheese curds and a melted blizzard? Dude at the counter didn't care either, "we have a trainee". That's nice. It's a pre-made frozen cheese curd that gets dropped into a fryer. Not a 5 star gourmet meal.
Apr 8th, 2024

Place was nice. Fountain machine selections working. TVs on. Tables with convenient items in a rack. Only problem is your company should put a sign that says additional parking behind store.
Apr 5th, 2024

We Ordered 2 chicken baskets from this place and got two things of chicken wings, both boxs were filthy with the bbq sauce on the bottom of the boxs making me think that they dont clean the counters there, didnt put the boxs in a bag with napkins, lady at the window basically threw the boxs at my dad, manger said when we were getting a refund what do you want me to do do you want me to put it in a bag or another box so yeah dont go here no matter how close it is to your location you will get food poisoning here, wish I could make this review be 0 stars.
Mar 27th, 2024