Javion & Sams 24 Hour Towing

sapna sharma _{on Google}

Mar 1st, 2023

This company is a scam. My son parked his car at whole foods grocery store near Woodward and went to near restaurant. He came back his car was towed. Usually they give first warning but no warning was given. And he was told towing company is closed and go next day.
He paid $475 to towing company to get his car back. This is too much money for a student to pay. He requested for discount but told he wont get his car back. Sadly he had to pay.

Chris Daniels _{on Google}

Feb 8th, 2023

Just speaking on the phone with them the person was very rude. Tried to charge $135 to go half a mile away & when asked why I was told you find someone in the neighborhood to tow the car then.

Ria M. _{on Google}

Dec 29th, 2022

I know it's our fault for parking illegally but the price they charge per tow, $420, is robbery. So they get no love.

Alicia Tan _{on Google}

Dec 9th, 2022

Recently had my car towed by this company at my cousin's apartment when I went to drop off something. My car was honestly towed 13 minutes after I left my car (I checked the timeline on my dashcam). I watched them drive off with my car when I went outside. I called them immediately only to be put on hold for 30 minutes that I decided to get a ride there to talk to them in person. There were multiple people in the front office, but it seems like only one lady seemed to be working.
They claimed the apartment complex called on my car since it's been there for over 10 minutes (which time wise doesn't make sense since the towing company is 10 minutes away and my car was towed in 13 minutes. By their logic it would take 20 minutes then). The apartment complex said they never called and instead the towing company was driving around and asked them if they could tow my car.
It cost $440 in cash to get my car back same day and they had a broken ATM in the building so I had to leave to go to the bank. I heard according to Detroit laws, they should be accepting an alternative method to cash in order to pay as well however posted on the wall where you go to pay explicitly states 'CASH ONLY, NO REFUNDS', along with a sign saying cameras and videos are prohibited. I also had to wait because the tow truck wasn't back yet with my car for some reason? It took the truck a hour to get back even though it's 10 minutes away from the apartment and only my car was on the lift.
On the positive side, the lady I talked to inside was nice but this company seems shady and is driving around looking for cars without being called by the property manager first.

Fariba Pajooh _{on Google}

Oct 1st, 2022

They are the worse human I have ever seen in my life.
They charged me 500 USD for less than 24 hours. They towed my car and charged me 500$ for almost 16 hours. They towed my car around WSU.
They are just SCAM and charged me $50 for the convenience fee!!
In the end, the driver asked for my PHONE NUMBER!!!!! Service: Car towing