United States Postal Service
-
16500 Joy Rd
Detroit, Michigan 48228 - (800) 275-8777
- Website
Hours
Chamber Rating
-
Kourtney Vaunado
My boyfriend had shoes that were supposed to get delivered by them, however I stayed aware so I wouldnt miss the drop off but the time kept changing and then they switched it to were itll have to be picked up(he didnt request that option) I went in they told me rudely I wouldnt be able to get the package because my address on my ID is not the same as the shipping addressok cool.. the next day my boyfriend tried to go retrieve the shoes he ordered & somehow they can not be found! So now a refund has to be issued but the shoes were sold out so we can not get them again!! This location seems to be known for losing packages and today was the first day weve witnessed it. HR needs to fix the issue and staff ASAP or just close.
Mar 28th, 2024 -
Kendra McQueen
Staff is very helpful and personable.
Mar 13th, 2024 -
daniel Williams
Apparently this is the post office where packages are tracked here but never make it to your house . I tracked my package here 5 days ago filled out missing package form received a call back saying they can't find it. This place is a joke. Please have your valuables shipped to another as address not associated with this post office
Mar 5th, 2024 -
K c
mail boxes just left wide open for days from the mailman
Mar 4th, 2024 -
Michael Dunn
This post office is really bad. Delivery drivers are lazy. You will not get any packages from them if you live in complex. If it don't fit in your mail box. You will not get it. They screwed up a lot for me. Thanks. Redeliver came three days later in the middle of the night at 333 am. Now I have to go to this location to pick up animals that will be dead by the time I get there due to business hrs and my work hrs don't work. All because they wobt leave my package at the porche. It's because I live in the hood. So we can't get deliveries from this place in the hood. I promise thats the reason why. Very bad place and I can't say enought... Edit. Do use all a favor and shut this place down.... I go in today March 7th. He refused to give me my packages due to the fact my id is not MI. But I had all the evidence that I live at my address. That the packages belonged to me. He saw my ID. Billing address machetes on my Amazon account. I had to step back in line in order to speak to a manager. I wasn't waiting another 30 min for him to help one person. Soo I'm putting out compliance. They are keeping my mail from me. And one out of four packages has live animals. I call as I was told. She had an attitude. I explained to her the Common sense behind all this. Then she hung up the phone on me. Fake customer service email. She typed " please give is a call" leave my package on the porch as I requested on the redeliver request I sent to the USPS. Leave me my mail and I'll delete my review. There are plenty of other warnings on your reviews anyways. White Crime....March 9. After my last visit. They allow me to request another redelivery. They fail to deliver my mail again. Headquarters checked up on my case. And Amazon handled everything on their side. I'll never use this service in Detroit ever again. They don't care at all at this location and the post office has favoritism. They only delivered to friends and family. In Detroit. Anything goes they say out here.
Feb 21st, 2024
About
United States Postal Service
Visit your local Post Office at 16500 Joy Rd! The U.S. Postal Service (USPS) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Questions & Answers
Q What is the phone number for United States Postal Service?
A The phone number for United States Postal Service is: (800) 275-8777.
Q Where is United States Postal Service located?
A United States Postal Service is located at 16500 Joy Rd, Detroit, Michigan 48228
Q What is the internet address for United States Postal Service?
A The website (URL) for United States Postal Service is: https://tools.usps.com/find-location.htm?location=1368572&utm_source=website-url&utm_medium=search&utm_campaign=yext&y_source=1_MzM4NjgwNC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Q How big is United States Postal Service?
A United States Postal Service employs approximately 20+ people.
Q What days are United States Postal Service open?
A United States Postal Service is open:
Sunday: Closed
Monday: 9:30 AM - 5:00 PM
Tuesday: 9:30 AM - 5:00 PM
Wednesday: 9:30 AM - 5:00 PM
Thursday: 9:30 AM - 5:00 PM
Friday: 9:30 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Q How is United States Postal Service rated?
A United States Postal Service has a 1.7 Star Rating from 126 reviewers.
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Ratings and Reviews
United States Postal Service
Overall Rating
Overall Rating
( 126 Reviews )Kourtney Vaunado on Google
My boyfriend had shoes that were supposed to get delivered by them, however I stayed aware so I wouldnt miss the drop off but the time kept changing and then they switched it to were itll have to be picked up(he didnt request that option) I went in they told me rudely I wouldnt be able to get the package because my address on my ID is not the same as the shipping addressok cool.. the next day my boyfriend tried to go retrieve the shoes he ordered & somehow they can not be found! So now a refund has to be issued but the shoes were sold out so we can not get them again!! This location seems to be known for losing packages and today was the first day weve witnessed it. HR needs to fix the issue and staff ASAP or just close.
Kendra McQueen on Google
Staff is very helpful and personable.
daniel Williams on Google
Apparently this is the post office where packages are tracked here but never make it to your house . I tracked my package here 5 days ago filled out missing package form received a call back saying they can't find it. This place is a joke. Please have your valuables shipped to another as address not associated with this post office
K c on Google
mail boxes just left wide open for days from the mailman
Michael Dunn on Google
This post office is really bad. Delivery drivers are lazy. You will not get any packages from them if you live in complex. If it don't fit in your mail box. You will not get it. They screwed up a lot for me. Thanks. Redeliver came three days later in the middle of the night at 333 am. Now I have to go to this location to pick up animals that will be dead by the time I get there due to business hrs and my work hrs don't work. All because they wobt leave my package at the porche. It's because I live in the hood. So we can't get deliveries from this place in the hood. I promise thats the reason why. Very bad place and I can't say enought... Edit. Do use all a favor and shut this place down.... I go in today March 7th. He refused to give me my packages due to the fact my id is not MI. But I had all the evidence that I live at my address. That the packages belonged to me. He saw my ID. Billing address machetes on my Amazon account. I had to step back in line in order to speak to a manager. I wasn't waiting another 30 min for him to help one person. Soo I'm putting out compliance. They are keeping my mail from me. And one out of four packages has live animals. I call as I was told. She had an attitude. I explained to her the Common sense behind all this. Then she hung up the phone on me. Fake customer service email. She typed " please give is a call" leave my package on the porch as I requested on the redeliver request I sent to the USPS. Leave me my mail and I'll delete my review. There are plenty of other warnings on your reviews anyways. White Crime....March 9. After my last visit. They allow me to request another redelivery. They fail to deliver my mail again. Headquarters checked up on my case. And Amazon handled everything on their side. I'll never use this service in Detroit ever again. They don't care at all at this location and the post office has favoritism. They only delivered to friends and family. In Detroit. Anything goes they say out here.
Overall Rating
Overall Rating
( 126 Reviews )Write a Review
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