Southwest Solutions

Francisco Tinoco _{on Google}

Dec 13th, 2020

I've been trying to call this place for weeks and left emails and voicemails nobody has contacted me. This place already sucks.

B Sneed _{on Google}

Dec 23rd, 2019

If I could give this agency a negative 5 I would. My uncle fought for this country during Vietnam and no matter how many times he seems out help Veterans Affairs Always Finds a Way To Turn Him Down! Veterans Affairs is As Useful As Trying To Light A Match Under Water! Why fight for this Country For VA Just To Forget About You! #Frustrated

Thomas Ruszkiewicz Jr _{on Google}

Dec 10th, 2018

Life went bad for me. The VA has helped me get back on my feet. I found a place to live and have been ready to move in since May. Southwest solutions jumped right in and performed inspection and Ms. Weyer informed me that they are submitting check request and that I should have a check for security deposit in 5 to 7 days. I believe I will be able to move out of the shelter by the 24th of June. (Excuse 1) we missed the cut off date for June. (Why I call B.S. 1) why wouldn't they inform me prior to the 24th of June. So expect check 7 to 9 days this time from the 2nd of July. Notice how time for processing has increased 2 days. (Excuse 2) I was informed that a receptionist "Katina" is on maternity leave and that she is responsible for making sure the paperwork is done. (Why I call B.S .2) How can the organization blame a pregnant woman, it's not like the pregnancy just happened overnight. Companies have contingency plans for these types of things. If they don't, they need new leadership at Soutwest solutions. Last week we were told that we will have a check by July 17th (yesterday), they also told the landlord the same thing. I was assured 100 percent that I would be able to move. That was yesterday, how fast things change because today I was informed that I should look forward to August 1st. I don't know what this means. Their going to submit request for money or I am getting check August 1st. (Excuse 3) They haven't given us that yet. The reason I say us, is because there is one other veteran in my building alone in my exact situation along with many other veterans in my building a month behind our timeline. My guess is that they don't have any money. They think we're ignorant because we lost a job. When I got divorced I gave wife and kids everything and received a layoff a few months later The VA assists us with temporary housing and SW solutions is supposed to help with the initial expenses. I have bought and leased many homes or apartments in my lifetime and this has been the absolute worst experience ever.

Mari Reyes _{on Google}

Dec 2nd, 2018

Any time i call its automated after the automated service i can never get an actual person to answer my questions that i have.