Chamber of Commerce

      Johnstone Supply

      ( 34 Reviews )

      Johnstone Supply
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      Hours

      Sunday:
      Closed
      Monday:
      7:30 AM - 4:30 PM
      Tuesday:
      7:30 AM - 4:30 PM
      Wednesday:
      7:30 AM - 4:30 PM
      Thursday:
      7:30 AM - 4:30 PM
      Friday:
      7:30 AM - 4:30 PM
      Saturday:
      7:30 AM - 4:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.0 - (34 reviews)
      21
      4
      3
      0
      6
      Read Our 34 Reviews

      Chamber Rating

      4.0 - (34 reviews)
      21
      4
      3
      0
      6
      › ‹
      • Angela W

        I have had an account there for over eight years. Every time that I ever went to make a purchase one particular white guy was so nasty every time that I shop there.But today February 6 was the worst before I could say hello a white guy went ham on me. He said People watch YouTube come here thinking they can fix a furnace. What right did he have to even make that comment and what do YouTube have to do with anything. I checked him.The white guy was so mad that he called to check on the HVAC license that had expired.So I take it hes the manager or owner son because no one could put up with that behavior on any job. I called to complain to a manager and told him yes, the HVAC was expired on the account, we can get that fixed tomorrow. Can that nasty rude personality of the person at customer service be fixed, he didnt have an answer for that.
        Feb 5th, 2024

      • Butler Chris

        This business is only FOR LICENSED MECHANICAL CONTRACTORS ONLY!! Nevertheless my family has been doing business with Johnstone for generations!!! An we will continue to,great prices and better staff!!
        Jan 12th, 2024

      • Hasan Hazime

        Tony made it so easy for me to locate and purchase my equipment. Thanks Tony!! So helpful and kind!
        Nov 7th, 2022

      • Ray Muflihi

        I have a very bad customer service very rude I will never buy anything from Johnstone anymore
        Sep 18th, 2022

      • Drew Sikes


        Jul 23rd, 2021

      Read Our 34 Reviews

      About
      Johnstone Supply

      Johnstone Supply Detroit is a leading HVAC/R Wholesale Distributor with access to over 70,000 locally stocked products and inventory so you can get it same or next day in most cases. Our product selection is continually growing to meet the needs of HVACR contractors to ensure we have the best brands and technology. Plus, our relationships with hundreds of the industry's top manufacturers give you access to a million special order parts. From equipment, to parts, to supplies you can be confident Johnstone has what you need today. Johnstone Supply: Making it Easier to do Business.

      Contact Info

      •   313-491-4911
      •   +1 313-491-3600
      •   (313) 491-3600

      Products

      • AIR CONDITIONING EQUIPMENT & SUPPLIES
      • AIR HANDLERS
      • AIR PURIFICATION
      • BASEBOARD SYSTEMS
      • BELTS
      • BOILER CONTROLS
      • BURNERS
      • CENTRAL AIR CONDITIONING
      • CENTRAL HEATING
      • CLIMATE CONTROLS

      Questions & Answers

      Q What is the phone number for Johnstone Supply?

      A The phone number for Johnstone Supply is: 313-491-4911.

      Q Where is Johnstone Supply located?

      A Johnstone Supply is located at 12800 Lyndon St, Detroit, MI 48227

      Q What is the internet address for Johnstone Supply?

      A The website (URL) for Johnstone Supply is: https://www.johnstonesupply.com/storefront/store226/home.ep

      Q How big is Johnstone Supply?

      A Johnstone Supply employs approximately 20+ people.

      Q Is there a key contact at Johnstone Supply?

      A You can contact Everett Mero at 313-491-4911.

      Q What days are Johnstone Supply open?

      A Johnstone Supply is open:
      Sunday: Closed
      Monday: 7:30 AM - 4:30 PM
      Tuesday: 7:30 AM - 4:30 PM
      Wednesday: 7:30 AM - 4:30 PM
      Thursday: 7:30 AM - 4:30 PM
      Friday: 7:30 AM - 4:30 PM
      Saturday: 7:30 AM - 4:00 PM

      Q How is Johnstone Supply rated?

      A Johnstone Supply has a 4.0 Star Rating from 34 reviewers.

      Key Contacts

      image
      Everett Mero
      Owner

      Hours

      Sunday:
      Closed
      Monday:
      7:30 AM - 4:30 PM
      Tuesday:
      7:30 AM - 4:30 PM
      Wednesday:
      7:30 AM - 4:30 PM
      Thursday:
      7:30 AM - 4:30 PM
      Friday:
      7:30 AM - 4:30 PM
      Saturday:
      7:30 AM - 4:00 PM

      Related Categories

      Nearby Johnstone Supply Locations

      Ratings and Reviews
      Johnstone Supply

      Overall Rating

      Overall Rating
      ( 34 Reviews )
      21
      4
      3
      0
      6
      Write a Review

      Angela W on Google

      image I have had an account there for over eight years. Every time that I ever went to make a purchase one particular white guy was so nasty every time that I shop there.But today February 6 was the worst before I could say hello a white guy went ham on me. He said People watch YouTube come here thinking they can fix a furnace. What right did he have to even make that comment and what do YouTube have to do with anything. I checked him.The white guy was so mad that he called to check on the HVAC license that had expired.So I take it hes the manager or owner son because no one could put up with that behavior on any job. I called to complain to a manager and told him yes, the HVAC was expired on the account, we can get that fixed tomorrow. Can that nasty rude personality of the person at customer service be fixed, he didnt have an answer for that.

      Business Response on Google Jan 22nd, 2024
      We are very disappointed to see your negative review today. We take this type of thing very seriously.

      We will be looking into this further to determine what happened and follow up with a more formal response.

      UPDATE: Your issues in your review have been addressed and we are glad that you were able to speak with the Manager since your posting. We can assure you that the Manager addressed the situation with that employee. No one should have that experience and we thank you for taking the time to let us know so we are able to learn and grow for a better customer experience.

      Butler Chris on Google

      image This business is only FOR LICENSED MECHANICAL CONTRACTORS ONLY!! Nevertheless my family has been doing business with Johnstone for generations!!! An we will continue to,great prices and better staff!!

      Hasan Hazime on Google

      image Tony made it so easy for me to locate and purchase my equipment. Thanks Tony!! So helpful and kind!

      Ray Muflihi on Google

      image I have a very bad customer service very rude I will never buy anything from Johnstone anymore

      Drew Sikes on Google

      image

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      Overall Rating

      Overall Rating
      ( 34 Reviews )
      21
      4
      3
      0
      6

      Write a Review

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