Best Buy

Mar 13th, 2023

I have started to look to purchase a Smartwatch. I look at the ones that are on display, but they never have one, which is suppose to on sale. It would be nice to see the product, and try it on .The sales associate is quick to point out that it can be ordered. Well then I have to wait for it. If I see it, maybe I don't really like it. Just a waste of time. It's just not Best Buy who does this, but many other retailers do it too. At least have one on display, and do not sell that one. One other thing to note is, if you sell a product, the consumer should be able to come to the store and ask for help on the product, even if it is a year old. Please don't give the consumer that you discontinued the product and cannot help. That's what happened to something I purchased at one time.
Mar 3rd, 2023

Possibly the worst store in existance. They do not answer the phone. After 4 hours of calling, l get through to find out they can not answer the questions about what type of fibre optic equipment i need. I call the corporate geek squad, I explain the application and ask them if they have that equipment for sale. Yes but they are not able to tell me what equipment i need. They transfer me to inhouse service, who transfer me to customer service, who transfer me back to geek squad. And round and round i go. I wanted to buy equipment from them, but they wont advise me what tp buy. I'll try some other company, but not Best Buy. You can no longer call them Best Buy, because theyre not. They are not the best, they are the worst.
Feb 28th, 2023

I bought a laptop using their fairstone line of credit. They made a mistake on the bill when I left the store originally. They then charged me again without my knowledge or consent after the fact to cover their mostake. This required me to take time out of my busy schedule to drive back to the store multiple times to sort out this issue and by the time they were able to sort out the refund, the loan term had expired and now I owe an extra $1000 in interest! BUYER BEWARE! This is how they make money off of their customers. I am sick to my stomach and hope to never do business with them again. If I could give lower than 1 star, I would.
Feb 26th, 2023

I think it's a great store and i really like it, however most of the time the in store prices are just way too much, the app is a great way to get around this as you can see literally everything they sell and catch really good deals and sales, thanks to the app i was able to get an acer RTX3060 gaming laptop for a great deal (they go for over 2k$ in store but i was able to get it for 1200$) since the laptop i purchased had windows 11 i wanted to install windows 10 because i prefer it more i also managed to get a 64GB USB stick for 10$ which is a good deal, it was also on sale and thanks to the app i saw it and managed to get one before they ran out of stock, made it very simple to install windows 10 and upgrade the drive on my laptop and if it wasn't for the app it wouldn't have been possible to get the items i got at the price i did so the app is a must on my opinion. Overall great store but the app is a must as the in store prices are usually very high.
Feb 13th, 2023