Comerica Bank

Every time I come here, theres always an issue with pulling up my account, something wrong with the system, or someone doesnt know how to do something. They need to work on training and retaining their employees. Also, the teller didnt even greet me when I came in, and stared at me awkwardly when I approached the booth. Very strange. Asked weird questions about me cashing a check (that wasnt even a lot of money), as if I havent had an account with Comerica for over 10 years! I really try to avoid going to this location if I can.
Nov 9th, 2023

Worst bank ever the manager was very rude customer service is terrible i do not recommended this bank at all avoid this bank
Jul 3rd, 2022

While employees of this particular branch are nice, friendly and accommodating I totally see how they would benefit from a training in banking services. Comerica bank is so left behind in the past. E.g. an online business account wouldn't allow to see your statements older than 6 MONTHS. In my chase account I can access statements 6 YEARS back. It literally costs a bank $0 to provide customers access to an old PDF file online (which they store anyways for audit purposes). Nope, with Comerica you lose your statements if you don't download them in 180 days. Speaking of the tax preparation time!!! You can't use Zelle or other electronic service to send money online. The only way to send a wire is by going to the branch which is a major hassle because among other basic things you have to explain a banker how to use the standard wire instructions. If you are out of town many states simply don't have Comerica branches, so other than depositing a check online you can't do much. The phone customer support is very nice. It doesn't help though because they usually advise to go to the branch to solve any problem. Changed your address and would like to order new checkbooks? Good luck, there is no way to mail checkbooks to a new address unless you go to the branch and change everything in person. I am disappointed with Comerica Bank and will be closing my account.
Oct 11th, 2020

If you are downtown there is a Comerica Bank on Fort and Shelby.
Jul 21st, 2013