AutoZone Auto Parts

Called the Auto Zone located in Detroit on E. Warren. I explained that I was close and would like a diagnosis test due to a check engine light. The woman I spoke with was very unprofessional and told me there machine is broken and just hung up. I'm very disappointed in that Auto Zone employs unprofessional individual. I will take my business elsewhere.
Apr 4th, 2024

They had the part and the info. to help
Mar 27th, 2024

The staff was kindly asked if they could scan a vehicle but apparently they don't like to do it, I witness how they have different scanners and they have scanned some of their friends' vehicles that arrive at the store.
Feb 28th, 2024

Always helpful and knowledgeable
Feb 23rd, 2024

I would've gave them 5 stars because I never really had a problem at this AutoZone. Until today !! I'm disabled and I've noticed that every time I go to this particular AutoZone there is a black Dodge Ram truck parked in one of the only two handicapped spaces. So finally today I said something to the young man that waiting on me. I told him that every time I come to that store that that truck is always parked in that same handicap space. He said to me that the person who is parking there is getting over from being sick. I said to him that for six months he's been getting over being sick !! I also told him 'So' !! If he needs to get Park in the handicap space either get a handicap plate or placard. That if the police gave him a ticket it would range from $250 to $500 dollars. So then he proceeded to tell me he understands my frustration. Laughable, what a joke !! He seemed very dismissive. So I told him if called AutoZone's corporate headquarters that the employee that parks his big black Dodge Ram truck in a handicap parking space everyday that he, meaning the employee would get into trouble. I believe that if I went back tomorrow the truck would still be parking in the handicap space that he's not entitled to park in. I believe that the employee parks there because it is a front corner parking space, and because he doesn't want someone to hit or damage his truck. There are only two handicapped parking spaces in the parking lot, and they are right in front of the door. So but because you work there you feel like you have the right to occupy one of them everyday !! Shame on you AutoZone Employee with the BIG BLACK DODGE RAM TRUCK !!!
Mar 3rd, 2024