West Avenue Floral & Events

Hi, Virginia. We appreciate the rating, and are glad we could provide you with a positive experience!

Hey Nana, Thank you for your kind words, Nana! We're thrilled to hear that you've had such positive experiences with West Avenue Floral & Events. We take pride in providing fresh and beautiful arrangements, along with excellent customer service. Your feedback means a lot to us, and we look forward to serving you again in the future.

Greetings King,Thank you for taking the time to share your feedback with us. We appreciate your honesty and apologize for any inconvenience you experienced during your visit to West Avenue Floral & Events. We genuinely value our customers and aim to offer a wide selection of floral arrangements and event services. We understand that our current selection may not have met your expectations, and we apologize for the inconvenience that may have caused you. Regarding pricing, we always strive to provide competitive and fair pricing for our products and services. We regret if you found our prices to be higher than expected. We constantly evaluate our pricing to ensure we remain both competitive and provide high-quality offerings.We would love the opportunity to make it up to you. If you have any specific preferences or requirements, please feel free to reach out to us directly at (313) 914-4499, and we'll do our best to assist you further.Once again, thank you for sharing your review. We hope to have the chance to serve you better in the future.Best regards,West Avenue Floral & Events

Dear Ali,Greetings! We are sorry to hear about your unpleasant experience at West Avenue Floral & Events. We sincerely apologize for the inconvenience caused. We strive to provide high-quality products and exceptional customer service, so we are disappointed to learn that we fell short of your expectations.We understand that the flowers had an unpleasant smell, and we sincerely apologize for this. This is not the kind of experience we want our customers to have. We assure you that we take your feedback seriously, and we will investigate this matter thoroughly to ensure it does not happen again in the future.Regarding your comment about "rude kids running a flower shop," we take pride in our team of dedicated and knowledgeable professionals who are passionate about their work. Nonetheless, we understand that each interaction is important, and we will further address this concern with our staff members.We apologize once again for the inconvenience you experienced, and we appreciate you bringing this matter to our attention. We value your feedback, as it helps us improve our services. If there is anything more you would like to share or discuss, please feel free to reach out to us at (313) 914-4499. We would appreciate the opportunity to make things right.Thank you for taking the time to provide us with your feedback, and we hope to have the chance to serve you better in the future.Best regards,West Avenue Floral & Events