Chase Bank

If teller Liz is working the drive through.. keep driving. Worst teller I've experienced with chase bank. Is it possible to continuously have an issue with the SAME teller? Update: Liz still works the drive through, once again proving my prior statement. I had to go to a different chase bank who assisted me gladly.
Feb 9th, 2021

Prob a good thing they’re closing, this location sucks.
Jan 27th, 2021

Aug 9th, 2020

Openly racist teller
Oct 11th, 2019

The customer service at this branch is absolutely horrible. Recently I tried calling about my account, and a man named Matt answered the phone and immediately placed me on hold after I told him what I was calling about. Then, when he picked the line back up I explained why I was calling in more detail and he told me he was "too busy" to help me because he had someone at his desk. When I asked why he didn't tell me this right away instead of wasting my time and being rude with with me when I was trying to inquire about one of my accounts, he got a bigger attitude. Employees at this branch need to be taught better customer service and not tell long standing customers that they don't have "time" to help when that is their job. If you are with a customer, that should be explained at the beginning of the conversation or better yet, don't pick up the phone and act like you have time to help when you don't. Even when I have went into this branch in person to open additional accounts this past summer, I was told that they were too busy and to come back another day...even if they are busy there are better ways to handle things and not make people feel as though their business isn't important, especially when they have been a loyal customer for 30+ years. In the future, I plan to fully avoid calling or going into this branch since they are far from friendly or helpful.
Jan 6th, 2020