Gerber Collision & Glass

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Chamber Rating

Verified Member
4.4 - (92 reviews)
74
5
1
1
11
Read Our 92 Reviews

Chamber Rating

Verified Member
4.4 - (92 reviews)
74
5
1
1
11
  • Jake Baker

    Great experience. Very helpful and informative. Gerber really went above and beyond fixing and cleaning my 2013 Ford Taurus SLE. It looks like new again. Couldn't recommend them enough. They've definitely gained a new costumer. Jake in Standale
    Mar 22nd, 2024

  • Andy B

    I've had a few different cars here and I will say the service and quality of work has been outstanding. One thing to note is if you're not working through insurance they might be a little on the high side. Totally recommend for insurance work though.
    Jan 4th, 2024

  • Gina Rios

    Super nice and friendly staff. Very efficient and communicative. Totally recommend this place to fix your car
    Jul 31st, 2023

  • Matt timon

    DO NOT USE! A business you cant trust. They have gone way downhill under current management. I have always taken all my auto body business here, but never will again. They now have a large corporation mentality and customer service is over. They are supposedly under new management and it shows. Waited 2 months to get in and over a week being there before they looked at it. Major estimating failures on a very basic repair. They let me know their former rep I dealt with wasnt qualified or properly trained and obviously messed up my estimate. After multiple chats with the manager Jason Hall, he tells me I can pay for their mistake or take it to a competitor to see if they will honor Gerbers estimate. No help, no apology. Wasted my time and money on them. They dont stand behind their promises. I will never be back and will share my experience everywhere I can going forward. Service: Body & Trim
    Sep 28th, 2023

  • Tish Evans

    I had my car repaired here after a front end collision. They called when the car was finished for pickup. When I got to the place the car was not ready and was not even at the shop. The following day they brought my car to me which was great. A week later a noticed my tire on the side of the collision had a large gash in it. It was a holiday weekend so instead of bringing the car too then I had to go get a new tire. When I called and asked them about the tire they denied it being there when they had the car and that they would have noticed it. I sent the pictures of the tire to my insurance company. My adjuster called me and said the gash in the tire was in the pictures the shop sent to my insurance company meaning it was there and they missed it. A week later now I am dealing with electrical issues and a coolant leak that looks like its been leaking for a couple weeks. The reservoir is cracked. Probably also happened in the accident. If you want your car fixed right the first time without the multiple inconveniences of continuously having to bring your car to a shop afterward take your business elsewhere. My car is only 3 years old. These were not pre existing problems.
    Sep 19th, 2023

Read Our 92 Reviews

About
Gerber Collision & Glass

Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!

Contact Info

Services

  • auto body repair
  • windshield replacement
  • windshield repair
  • collision repair
  • dent removal
  • bumper repair
  • paintless dent repair
  • auto repair
  • auto painting
  • mobile auto glass service

Languages

  • English

Specialities

  • Online Auto Glass Quotes
  • Book Repairs Online
  • Mobile Auto Glass
  • Insurance Claims
  • Free Estimates

Vidoes

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Gerber Collision & Glass?

A The phone number for Gerber Collision & Glass is: (616) 785-4770.


Q Where is Gerber Collision & Glass located?

A Gerber Collision & Glass is located at 5707 Alpine Ave, Comstock Park, Michigan 49321


Q What is the internet address for Gerber Collision & Glass?

A The website (URL) for Gerber Collision & Glass is: https://www.gerbercollision.com/locations/comstock-park-mi


Q How big is Gerber Collision & Glass?

A Gerber Collision & Glass employs approximately 20+ people.


Q What days are Gerber Collision & Glass open?

A Gerber Collision & Glass is open:
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM


Q How is Gerber Collision & Glass rated?

A Gerber Collision & Glass has a 4.4 Star Rating from 92 reviewers.

Hours

Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Ratings and Reviews
Gerber Collision & Glass

Overall Rating

Overall Rating
( 92 Reviews )
74
5
1
1
11
Write a Review

Jake Baker on Google

image Great experience. Very helpful and informative. Gerber really went above and beyond fixing and cleaning my 2013 Ford Taurus SLE. It looks like new again. Couldn't recommend them enough. They've definitely gained a new costumer.
Jake in Standale

Business Response on Google Mar 22nd, 2024
Jake, We are pleased to hear that our team provided such great service and went above and beyond and got your vehicle looking like new again and that you are satisfied. We appreciate the recommendation and hope you have a great weekend!!

Andy B on Google

image I've had a few different cars here and I will say the service and quality of work has been outstanding. One thing to note is if you're not working through insurance they might be a little on the high side. Totally recommend for insurance work though.

Business Response on Google Dec 23rd, 2023
Andy,We are delighted to hear that our team provided quality work, did an outstanding job with the vehicle repairs, and made sure everything was taken care of! We thank you for the awesome five star recommendation and we hope you enjoy the rest of your day!!!

Gina Rios on Google

image Super nice and friendly staff. Very efficient and communicative. Totally recommend this place to fix your car


Matt timon on Google

image DO NOT USE! A business you cant trust. They have gone way downhill under current management. I have always taken all my auto body business here, but never will again. They now have a large corporation mentality and customer service is over. They are supposedly under new management and it shows. Waited 2 months to get in and over a week being there before they looked at it. Major estimating failures on a very basic repair. They let me know their former rep I dealt with wasnt qualified or properly trained and obviously messed up my estimate. After multiple chats with the manager Jason Hall, he tells me I can pay for their mistake or take it to a competitor to see if they will honor Gerbers estimate. No help, no apology. Wasted my time and money on them. They dont stand behind their promises. I will never be back and will share my experience everywhere I can going forward. Service: Body & Trim

Business Response on Google Sep 22nd, 2023
Matt,We are sorry to hear this and sincerely apologize for this frustrating experience. We understand that the general manager Jason has been in contact with you to discuss this matter. If we can assist you any further please feel free to give us a call.

Tish Evans on Google

image I had my car repaired here after a front end collision. They called when the car was finished for pickup. When I got to the place the car was not ready and was not even at the shop. The following day they brought my car to me which was great. A week later a noticed my tire on the side of the collision had a large gash in it. It was a holiday weekend so instead of bringing the car too then I had to go get a new tire. When I called and asked them about the tire they denied it being there when they had the car and that they would have noticed it. I sent the pictures of the tire to my insurance company. My adjuster called me and said the gash in the tire was in the pictures the shop sent to my insurance company meaning it was there and they missed it.
A week later now I am dealing with electrical issues and a coolant leak that looks like its been leaking for a couple weeks. The reservoir is cracked. Probably also happened in the accident. If you want your car fixed right the first time without the multiple inconveniences of continuously having to bring your car to a shop afterward take your business elsewhere. My car is only 3 years old. These were not pre existing problems.

Business Response on Google Sep 17th, 2023
Tish, We are disappointed that our service did not meet your expectations and sincerely apologize for this frustrating experience. Customer satisfaction is very important to us. We understand that GM Jason H. has since been in contact with you to further discuss your concerns. Thank you for giving us the opportunity to address these issues. If any other issues are to arise, please do not hesitate to reach back out. Thank you.

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Overall Rating

Overall Rating
( 92 Reviews )
74
5
1
1
11

Write a Review

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