Gerber Collision & Glass
-
5707 Alpine Ave
Comstock Park, Michigan 49321 - (616) 785-4770
- Website
Hours
Chamber Rating
-
Jake Baker
Great experience. Very helpful and informative. Gerber really went above and beyond fixing and cleaning my 2013 Ford Taurus SLE. It looks like new again. Couldn't recommend them enough. They've definitely gained a new costumer. Jake in Standale
Mar 22nd, 2024 -
Andy B
I've had a few different cars here and I will say the service and quality of work has been outstanding. One thing to note is if you're not working through insurance they might be a little on the high side. Totally recommend for insurance work though.
Jan 4th, 2024 -
Gina Rios
Super nice and friendly staff. Very efficient and communicative. Totally recommend this place to fix your car
Jul 31st, 2023 -
Matt timon
DO NOT USE! A business you cant trust. They have gone way downhill under current management. I have always taken all my auto body business here, but never will again. They now have a large corporation mentality and customer service is over. They are supposedly under new management and it shows. Waited 2 months to get in and over a week being there before they looked at it. Major estimating failures on a very basic repair. They let me know their former rep I dealt with wasnt qualified or properly trained and obviously messed up my estimate. After multiple chats with the manager Jason Hall, he tells me I can pay for their mistake or take it to a competitor to see if they will honor Gerbers estimate. No help, no apology. Wasted my time and money on them. They dont stand behind their promises. I will never be back and will share my experience everywhere I can going forward. Service: Body & Trim
Sep 28th, 2023 -
Tish Evans
I had my car repaired here after a front end collision. They called when the car was finished for pickup. When I got to the place the car was not ready and was not even at the shop. The following day they brought my car to me which was great. A week later a noticed my tire on the side of the collision had a large gash in it. It was a holiday weekend so instead of bringing the car too then I had to go get a new tire. When I called and asked them about the tire they denied it being there when they had the car and that they would have noticed it. I sent the pictures of the tire to my insurance company. My adjuster called me and said the gash in the tire was in the pictures the shop sent to my insurance company meaning it was there and they missed it. A week later now I am dealing with electrical issues and a coolant leak that looks like its been leaking for a couple weeks. The reservoir is cracked. Probably also happened in the accident. If you want your car fixed right the first time without the multiple inconveniences of continuously having to bring your car to a shop afterward take your business elsewhere. My car is only 3 years old. These were not pre existing problems.
Sep 19th, 2023
Contact Info
- (616) 785-4770
- [email protected]
- Website
Services
- auto body repair
- windshield replacement
- windshield repair
- collision repair
- dent removal
- bumper repair
- paintless dent repair
- auto repair
- auto painting
- mobile auto glass service
Languages
- English
Specialities
- Online Auto Glass Quotes
- Book Repairs Online
- Mobile Auto Glass
- Insurance Claims
- Free Estimates
Vidoes
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Gerber Collision & Glass?
A The phone number for Gerber Collision & Glass is: (616) 785-4770.
Q Where is Gerber Collision & Glass located?
A Gerber Collision & Glass is located at 5707 Alpine Ave, Comstock Park, Michigan 49321
Q What is the internet address for Gerber Collision & Glass?
A The website (URL) for Gerber Collision & Glass is: https://www.gerbercollision.com/locations/comstock-park-mi
Q How big is Gerber Collision & Glass?
A Gerber Collision & Glass employs approximately 20+ people.
Q What days are Gerber Collision & Glass open?
A Gerber Collision & Glass is open:
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Q How is Gerber Collision & Glass rated?
A Gerber Collision & Glass has a 4.4 Star Rating from 92 reviewers.
Hours
Ratings and Reviews
Gerber Collision & Glass
Overall Rating
Overall Rating
( 92 Reviews )Jake Baker on Google
Great experience. Very helpful and informative. Gerber really went above and beyond fixing and cleaning my 2013 Ford Taurus SLE. It looks like new again. Couldn't recommend them enough. They've definitely gained a new costumer.
Jake in Standale
Andy B on Google
I've had a few different cars here and I will say the service and quality of work has been outstanding. One thing to note is if you're not working through insurance they might be a little on the high side. Totally recommend for insurance work though.
Gina Rios on Google
Super nice and friendly staff. Very efficient and communicative. Totally recommend this place to fix your car
Matt timon on Google
DO NOT USE! A business you cant trust. They have gone way downhill under current management. I have always taken all my auto body business here, but never will again. They now have a large corporation mentality and customer service is over. They are supposedly under new management and it shows. Waited 2 months to get in and over a week being there before they looked at it. Major estimating failures on a very basic repair. They let me know their former rep I dealt with wasnt qualified or properly trained and obviously messed up my estimate. After multiple chats with the manager Jason Hall, he tells me I can pay for their mistake or take it to a competitor to see if they will honor Gerbers estimate. No help, no apology. Wasted my time and money on them. They dont stand behind their promises. I will never be back and will share my experience everywhere I can going forward. Service: Body & Trim
Tish Evans on Google
I had my car repaired here after a front end collision. They called when the car was finished for pickup. When I got to the place the car was not ready and was not even at the shop. The following day they brought my car to me which was great. A week later a noticed my tire on the side of the collision had a large gash in it. It was a holiday weekend so instead of bringing the car too then I had to go get a new tire. When I called and asked them about the tire they denied it being there when they had the car and that they would have noticed it. I sent the pictures of the tire to my insurance company. My adjuster called me and said the gash in the tire was in the pictures the shop sent to my insurance company meaning it was there and they missed it.
A week later now I am dealing with electrical issues and a coolant leak that looks like its been leaking for a couple weeks. The reservoir is cracked. Probably also happened in the accident. If you want your car fixed right the first time without the multiple inconveniences of continuously having to bring your car to a shop afterward take your business elsewhere. My car is only 3 years old. These were not pre existing problems.
Overall Rating
Overall Rating
( 92 Reviews )Write a Review
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