Ascension Eastwood Behavioral Health at Garfield

Between my experience and what I'm reading, I feel like this clinic is great for some people and terrible for others. My experiences have generally been positive. Phyllis, Rachel, and (formerly) Gina, are all caring therapists who are good at their jobs (and I studied social work/counseling at college, so I feel I'm qualified to say so.) They have all helped me very much. I get the sense that this is a bad place to go if you need medication. There were no available psychiatrists for me at the time, so I've always had psychiatric/med review appointments at Clearwood Clinic instead; they've been great. Had some technical difficulties at Eastwood with phone/computers for paying bills and virtual visits, but as I live close by, it's not a big issue for me; I can stop by the office easily. However, if you are looking for someone who specializes in play therapy or adult therapy as a victim of child abuse, go elsewhere. It's decent, but, I've experienced other therapists who were better skilled at giving effective treatment for that condition. All in all, not the best, definitely not the worst, the therapists have helped me in many ways, and I am grateful to each one of them for improving my life.
Mar 3rd, 2024

I recently started going back to therapy via tele visits and I am glad I did. I see a wonderful gal who I think is very knowledgeable and kind. I look forward to learning new skills to navagate through life in these trying times. Since Debbie has been treating me my life has gotten so much better. Thank you for improving my life.
Jan 28th, 2024

I would not recommend this place if you are in a real crisis with your mental health. They will not fill out any paperwork for work. The therapist, NP and office staff will not fill anything out. They have at least 3 people at the front desk area. You will see that they are not doing much of anything. They are on their computers trying to look busy. My primary care doctor was even disappointed to hear that they are not even able to fill out a simple form. Mental health and medication changes are something that require time off of work. Side effects are called effects because they effect you. Even all virtual therapy will fill out forms. Go somewhere else. I have already filled a complaint on the Ascension site and never got a follow up on my experience. Not shocked.
Dec 7th, 2023

Best therapist in the world
Nov 27th, 2023

I usually never leave reviews but because this office is so unprofessional and so unorganized, I feel I have a mandated duty to warn other families to stay away!!! You can get better customer service at a Walmart! My daughter was a patient here and the only reason we even stayed with this place as long as we did, is because her therapist was great and they bonded. The NP and office staff on the other hand is a joke. My daughter could never get regular appts. to be seen and she was on medication. Her appts. were always 2-4 months out with her NP prescribing meds for only a month supply. They basically expected my daughter to go cold turkey off her meds until they could give her an appt. When my daughter did have appts., the NP was always late by 20-25 minutes, but spent about 10 minutes with her for the actual appointment. Yet, the unprofessional office receptionist tells me the NP has 15 minutes with each patient, which totally contradicts what she said. Save your sanity and never go here!
Oct 3rd, 2023