Budget Electric Generators

Feb 17th, 2023

During that big wind storm (50-60 MPH winds) we had last week we lost power. Our generator kicked on as it should and worked for several hours before dying. I called a local electrician first and left a message. I the called Budget (our original installer) and left a message on their emergency line. Conan called me back within a half hour and explained that they were running all over the place but he would put me on the list. We live over a hour away from Budget so I figured we were going to have a long wait. Conan then said he would try to talk me through getting it started in between his calls. He explained what he thought was wrong and what to do (block the blowing snowfrom the intake). Once I got that done he said to call him back. I did and he answered right away. He talked me through starting it and it worked. No more problems for the rest of the time. Big shout out to Conan and Budget for taking care of their customers.
Jan 4th, 2023

Dec 9th, 2022

Pulled the bate and switch on me, on the price, on a phone quote for generator maintenance, for 2 years 2 visits. Told me 270.00 then wrote it up for 325.00. Have them spell their first and last name and record the call ! The tech and I called both numbers and the tech John, said, the 800- 400 number was not where's and no one here told you that price. Kali told me there was no expiration date on the second service but, I feel that will be a problem in the future.
Jul 17th, 2022

I made an appointment two weeks ago for 1-3pm on June 15, 2022. I called the office to make sure I was till on the list for today and was told they would be here soon. 4pm rolls around and the estimator said that I was not on the list and I would have to reschedule my appointment. I waited the entire day for the dude. No apologies or explanation was given. I WOULD NEVER CONTACT THIS COMPANY AGAIN - THEY WERE RUDE AND INCONSIDERATE OF MY TIME!!!!
Jun 8th, 2022