Boater's Choice

Just bought a new boat today! What a GREAT PURCHASE! Knowledgable, total integrity, fantastic costumer service, great products at the best prices!!!!
Sep 3rd, 2023

Aug 1st, 2023

Nice place very friendly help.
Jun 17th, 2023

Called them for Sea Legs and dealt with Andrew. At first they didn't have the product I needed. The same afternoon I called them, Andrew called me back and said he got his hands on a set. I immediately scheduled my installation appointment. My boat was picked up at my home, installation was completed in 1 day and the boat was returned the next day. OUTSTANDING SERVICE!!!!! HIGHGLY RECCOMMEND!!!!
Jun 2nd, 2023

This is a zero star review and warning to those seeking to rent storage or have your boat serviced at BC (Boater's Choice) in Brooklyn. Being new to the area, we decided to book indoor heated storage last fall in BC's new heated building. I had picked up the storage flyer stating what was included in the cost ahead of time. A few weeks later when I went to drop off the check for the storage and to schedule for pick-up, Tyler, who was at the counter, told me the price on the flyer was wrong. That was my first red flag. The owner, Damon Bundy, happened to be there as he was finishing up going over his new advertising campaign with the newspaper. He was very specific about making sure there was a bible verse at the bottom of his ad which seemed genuine. I believe Tyler knew I was going to speak with Damon about honoring the advertised price, so he decided to charge me the price from the flyer. In addition to the storage, I ordered an oil change and also asked to have our motor washed and waxed. We were charged $110.00 for the oil change and filter and $159.99 to wash and wax the motor. They charged $165.00 to "winterize" our motor (not sure why for inside HEATED storage). I questioned Tyler about the winterization and he said it was BC policy to winterize all motors. So I went along with it. They picked up the boat in the fall and that was it until spring. Per BC policy, you MUST give them 2 weeks' notice to have your boat delivered. I called and gave Tyler 3 weeks' notice. We wanted our boat BEFORE the Memorial Day weekend. As the holiday was inching closer, I kept in contact with Tyler about the delivery. Then, about a week before the holiday, I get a response from him that he'll try to get the boat down from the rack and get us scheduled for delivery before the holiday. The next day, he said he was sorry, but they were (A) overbooked, (B) short of drivers, (C) trouble getting the boat down to prep for delivery. He stated that we would be the first delivery on Tuesday, the day AFTER the holiday! When our boat was delivered on Tuesday, we talked to the driver about our disappointment at not having our boat, especially since the weather had been so great all weekend. He said that he would have delivered our boat if he had known, but that it was never scheduled! He mentioned that he worked until 6pm on that Saturday of the holiday weekend to make sure everyone that wanted their boats got them. Well, except for us, I guess. In our excitement to finally get our boat in the water, it wasn't until we got it on our hoist that we noticed that the motor had not been washed or waxed. It actually looked worse than when we took it out of the water due to the layer of dirt and dust on it from being in storage. I sent an email to the owner Damon stating my issues on both the delayed delivery of our boat as well as the lack of washing and waxing of the motor that we paid extra to have done. That also prompted me to question whether or not the oil change was done. Damon responded on June 2nd and accepted full responsibility for everything. He went on to say that he needed to get more hands-on with what was happening at his business. He assured me that they did in fact change the oil/filter. He said he would refund the $159.00 for the wash/wax of the motor and he was sorry about that. On June 10th, I followed up with an email to Damon thanking him for taking responsibility and for agreeing to refund the $159.00. It's now the beginning of September and we have still not received any refund. I guess Damon must be too busy to follow through on his promise. Not exactly the best way to run a business. I would advise anyone thinking about having anything done by BC (Boater's Choice) to think twice. We have learned that there are much better options out there and we will not make the same mistake this year. It's sad that they advertise their business stating the importance of faith, but it seems like just a ploy to gain business. He sure fooled us! Learn from our experience and make a better choice, not Boater's Choice!
Aug 29th, 2023