Chamber of Commerce

      The Succulents Shoppe

      ( 144 Reviews )

      The Succulents Shoppe
      • 10611 E Grand River Ave
        Brighton, MI 48116
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      Hours

      Thursday:
      Closed
      Friday:
      Closed
      Saturday:
      11:00 AM - 5:00 PM
      Sunday:
      11:00 AM - 5:00 PM
      Monday:
      Closed
      Tuesday:
      Closed
      Wednesday:
      Closed
      DIRECTIONS REVIEWS

      Chamber Rating

      4.0 - (144 reviews)
      106
      1
      2
      3
      32
      Read Our 144 Reviews

      Chamber Rating

      4.0 - (144 reviews)
      106
      1
      2
      3
      32
      › ‹
      • Siobhan Hutchison

        Order never arrived. Got full refund.
        Feb 7th, 2024

      • Neliswa Dorsey


        Jan 30th, 2024

      • Breyen Engelhardt

        Buyer beware. I ordered this item in September and was so excited because it looked amazing. It arrived very damaged and I was sad. It took quite a while to ship and didnt arrive until mid October. Contacted the shop and was offered a refund or replacement. I wanted a replacement if it could be shipped and arrive intact. I was told a replacement was started. After receiving no contact/update or item I contacted them again requesting a refund as it is December and I have still not received the replacement that was started in October. I was refunded half of my purchase price. I do not understand how I am receiving half of my payment back when it is no fault of my own. Terrible communication. Terrible customer service. Will not order from here again. I have contacted this business multiple times to make it right, and they chose not to follow up or get back to me.
        Dec 31st, 2023

      • Carmen Padilla

        I love the quality and good price of succulents. Excellent customer service. 100% satisfied with my purchases. I share some photos with you!
        Dec 16th, 2023

      • Jenny Holman

        This really was the perfect party for my 12 year old daughter. The girls had so much fun painting their pots. But I feel like they had even more fun picking out their plants. There were so many unique, cute plants to choose from, and it was definitely worth a reasonable supplemental surcharge to add 3 plants to their pots. To top everything off (and included in the price!), the decorative sands, rocks, and mini figures added a final layer of excitement and creativity to the whole experience. My daughter is already talking about going back.
        Oct 16th, 2023

      Read Our 144 Reviews

      About
      The Succulents Shoppe

      The Succulents Shoppe is located at 10611 E Grand River Ave in Brighton, Michigan 48116. The Succulents Shoppe can be contacted via phone at for pricing, hours and directions.

      Contact Info

        Questions & Answers

        Q Where is The Succulents Shoppe located?

        A The Succulents Shoppe is located at 10611 E Grand River Ave, Brighton, MI 48116

        Q What is the internet address for The Succulents Shoppe?

        A The website (URL) for The Succulents Shoppe is: http://www.thesucculentsshoppe.com/

        Q What days are The Succulents Shoppe open?

        A The Succulents Shoppe is open:
        Thursday: Closed
        Friday: Closed
        Saturday: 11:00 AM - 5:00 PM
        Sunday: 11:00 AM - 5:00 PM
        Monday: Closed
        Tuesday: Closed
        Wednesday: Closed

        Q How is The Succulents Shoppe rated?

        A The Succulents Shoppe has a 4.0 Star Rating from 144 reviewers.

        Hours

        Thursday:
        Closed
        Friday:
        Closed
        Saturday:
        11:00 AM - 5:00 PM
        Sunday:
        11:00 AM - 5:00 PM
        Monday:
        Closed
        Tuesday:
        Closed
        Wednesday:
        Closed

        Related Categories

        Ratings and Reviews
        The Succulents Shoppe

        Overall Rating

        Overall Rating
        ( 144 Reviews )
        106
        1
        2
        3
        32
        Write a Review

        Siobhan Hutchison on Google

        image Order never arrived. Got full refund.

        Neliswa Dorsey on Google

        image

        Breyen Engelhardt on Google

        image Buyer beware. I ordered this item in September and was so excited because it looked amazing. It arrived very damaged and I was sad. It took quite a while to ship and didnt arrive until mid October. Contacted the shop and was offered a refund or replacement. I wanted a replacement if it could be shipped and arrive intact. I was told a replacement was started. After receiving no contact/update or item I contacted them again requesting a refund as it is December and I have still not received the replacement that was started in October. I was refunded half of my purchase price. I do not understand how I am receiving half of my payment back when it is no fault of my own. Terrible communication. Terrible customer service. Will not order from here again. I have contacted this business multiple times to make it right, and they chose not to follow up or get back to me.

        Business Response on Google Dec 25th, 2023
        Thank you for bringing your concerns to my attention, and I sincerely apologize for any inconvenience you have experienced with your recent order. I understand your disappointment and frustration, and I would like to address your situation.Firstly, I want to express my regret for the delay in the delivery of your custom-made item and the damages it incurred during shipping. I strive to provide the best possible service, and it is disheartening to hear that your experience fell short of expectations.Regarding the partial refund, I want to clarify my policy on custom-made orders. Each item is crafted to order, which involves a considerable amount of time and resources. Unfortunately, due to the unique and personalized nature of these items, I typically cannot offer full refunds once production has commenced. I acknowledge that you preferred a replacement, and I sincerely apologize for any confusion or inconvenience caused by the delay in providing it.I want to note that 50% of the total order has been refunded to your payment method. Regarding the lack of communication and the delay in addressing your concerns, I am genuinely sorry for the lapse in my usual standards. I am actively working to improve my internal communication processes to prevent such issues in the future.

        Carmen Padilla on Google

        image I love the quality and good price of succulents. Excellent customer service. 100% satisfied with my purchases. I share some photos with you!

        Jenny Holman on Google

        image This really was the perfect party for my 12 year old daughter. The girls had so much fun painting their pots. But I feel like they had even more fun picking out their plants. There were so many unique, cute plants to choose from, and it was definitely worth a reasonable supplemental surcharge to add 3 plants to their pots. To top everything off (and included in the price!), the decorative sands, rocks, and mini figures added a final layer of excitement and creativity to the whole experience. My daughter is already talking about going back.

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        Overall Rating

        Overall Rating
        ( 144 Reviews )
        106
        1
        2
        3
        32

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