Budget Car Rental

I had a great experience at this budget car rental location. Everything was seamless. The staff was incredibly helpful and kind. The whole process took just a few minutes. Will be back!
Nov 7th, 2022

I will never rent from this establishment again. Front office staff would not provide the name of the owner - only said I have no idea what his last name. I wanted to politely request the late fees they were charging be removed. I rented a vehicle for an extended period because my car was damaged when a tree fell on it. The person that helped me rent the car was also the person that took the car in when it was returned. She NEVER once told me nor provided any documents that said they would charge a daily late fee beyond my rental term. They never made any effort to satisfy me as a client so I will spread the word - do not use this establishment - there are better rental agencies, with better prices and employees that care and are polite.
Nov 6th, 2022

Chanel saved my families vacation. I called last minute on a Saturday desperately looking for a rental. Chanel was patient, accommodating, and professional. I cant thank her enough. I am a lifelong customer now!
Aug 1st, 2022

This is independently operated location. Was told by lady manager. I returned a full size Van I picked up from Chicago Airport. I filled up the tank before I returned. This lady on purpose put 1.2 Gallon short so that I get charged for full tank of gas. This I noticed once I asked her for receipt. Upon questioning, she tried to put the blame on Chicago Budget. Be very careful of what you get chargedthey are cheating people. I called Budget Customer Care to get this charge cancelled.
Jul 29th, 2022

May 14th, 2022