Best Western Plus Of Birch Run/Frankenmuth

Mar 30th, 2024

WASTE OF MONEY and disappointed children!! Didnt even stay a full night!!!! Front desk staff person was professional and friendly I will say that. BUT, after walking down a poorly lit hallway and upon entering our room we were met with a musty smell, bathroom toilet was all scratched up from unclogging toilet, shower was cleaned poorly; my little girl actually said she wasnt going to use the bathroom because it looked disgusting in there. Spider & cob webs in floor corners. We actually left after we discovered a couple of what only looked like some sort of bug bite on both of our kids, we packed up left back home on a three hour trip. So much for kids spring break! Checked in around 3:30pm and left around 9pm (which we were actually at the hotel for maybe a total of two hours due to spending time in Frankenmuth site seeing and dinner). SAVE YOUR $$ because we lost ours. Worst trip EVER!!! Rooms: Wasted half a bottle of expensive designer cologne trying to mask the Musty smell upon entering room. Dirty and poorly maintained. Like putting make up on an ugly person, pointless! Thats what theyve tried doing. Bathroom was worst than a public park bathroomgross!! Damage on some walls. Kids ended up with bug bites on them that they didnt come with. Beds just looked sketchy. Didnt even pull the comforter back because we were nervous too Shower was nasty and still was somewhat dirty. Nearby activities: Hotel pool was absolutely a let down! Pool photos from listing preview are not accurate and definitely edited to please the eye. Be warned dont fall for it!!! Has to be a health hazard being in there. Water was cold and didnt look to clear and clean. Noteworthy details: SAVE YOUR MONEY!!! Stay somewhere else! Dont be fooled by the nice looking lobby and friendly front desk.
Mar 29th, 2024

Very nice people and nice rooms great breakfast
Mar 27th, 2024

Mar 14th, 2024

BUGS
Mar 9th, 2024