MaidPro

Hours

Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 4:00 PM

Chamber Rating

Verified Member
4.0 - (78 reviews)
56
1
2
3
16
Read Our 78 Reviews

Chamber Rating

Verified Member
4.0 - (78 reviews)
56
1
2
3
16
  • A C

    MaidPro has been a huge help in keeping our familys place clean. We dont always have the same person, but everyone that has come does a great job and is very nice.
    Mar 28th, 2024

  • Lena Grant

    The ladies are very efficient in what they do
    Sep 10th, 2023

  • Mary Bender


    Jul 20th, 2023

  • Nikia Flowers

    I was waiting to see if this company did follow up calls or emails asking about their customers experience, but I havent received any of that. I booked this company for a Deep Clean with an additional oven clean. The week of my cleaning, I was expecting an email or call confirming the day or two days before and I heard nothing. I myself had to call the night before to see if they were coming and what time. The person that answered said that they were scheduled to come, but needed to place me on a hold to check with his manager about the time frame of arrival. He returns to the phone and says that his manager was driving and that they would call me later on. (Its about 5 something). I received a called at 8 something the next morning. (This rubbed me the wrong way) Anywho the lady arrived to clean (she was so nice and friendly btw) so she starts in the kitchen and about 40 mins later she asked me to check out the kitchen. I checked it out and noticed that she didnt do the stove so I told her I had requested for an oven clean. She was able to clean the inside, but said she didnt have the cleaning solution to get the rest of the stuff up and the inside of the oven door still looks crazy. (My issue with this was that she didnt know I had requested an oven clean). She did an amazing job with my living and bathroom but the stairwell ceiling still had dust webs and my oven door still isnt clean. I also went back and scrubbed the kitchen walls and Im figuring out my oven door. The lady that came to clean (Krystal) was very nice and did a good job, but its the lack of communication and follow up for me. Also, workers arriving without proper cleaning materials. Service: Deep clean
    Apr 30th, 2023

  • denise brainard

    I hired Maid Pro to clean my EMPTY house when I moved. They did such a bad job I had to pay someone else to come in and clean. They didn't touch ceiling fans, the didn't even lift throw rugs to sweep under them. The didn't clean windows or mirrors. They didn't clean the walls or baseboards. I wouldn't hire this company to clean my shoe! Customer service wouldn't even return my call when I called to complain. Don't waste your money with this company! Service: Cleaning
    Apr 20th, 2023

Read Our 78 Reviews

About
MaidPro

MaidPro is the premier residential house cleaning service in the Berkley area and we're ready to meet all of your house cleaning needs; whatever they may be. Whether you need maid service on a weekly or bi-weekly basis, our professionally-trained cleaners are here for you. Do you just need a one-time deep clean, perhaps in preparation for a party or visitors? We've got you covered.

Contact Info

Questions & Answers

Q What is the phone number for MaidPro?

A The phone number for MaidPro is: (248) 270-3339.


Q Where is MaidPro located?

A MaidPro is located at 2646 Coolidge Hwy Suite B, Berkley, MI 48072


Q What is the internet address for MaidPro?

A The website (URL) for MaidPro is: https://www.maidpro.com/berkley/?utm_source=birdeye+listings&utm_medium=organic


Q How big is MaidPro?

A MaidPro employs approximately 20+ people.


Q What days are MaidPro open?

A MaidPro is open:
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 4:00 PM


Q How is MaidPro rated?

A MaidPro has a 4.0 Star Rating from 78 reviewers.

Hours

Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 4:00 PM

Ratings and Reviews
MaidPro

Overall Rating

Overall Rating
( 78 Reviews )
56
1
2
3
16
Write a Review

A C on Google

image MaidPro has been a huge help in keeping our familys place clean. We dont always have the same person, but everyone that has come does a great job and is very nice.

Business Response on Google Apr 2nd, 2024
Thank you so much for your kind words! We really appreciate you and your feedback!

Lena Grant on Google

image The ladies are very efficient in what they do


Mary Bender on Google

image


Nikia Flowers on Google

image I was waiting to see if this company did follow up calls or emails asking about their customers experience, but I havent received any of that. I booked this company for a Deep Clean with an additional oven clean. The week of my cleaning, I was expecting an email or call confirming the day or two days before and I heard nothing. I myself had to call the night before to see if they were coming and what time. The person that answered said that they were scheduled to come, but needed to place me on a hold to check with his manager about the time frame of arrival. He returns to the phone and says that his manager was driving and that they would call me later on. (Its about 5 something). I received a called at 8 something the next morning. (This rubbed me the wrong way) Anywho the lady arrived to clean (she was so nice and friendly btw) so she starts in the kitchen and about 40 mins later she asked me to check out the kitchen. I checked it out and noticed that she didnt do the stove so I told her I had requested for an oven clean. She was able to clean the inside, but said she didnt have the cleaning solution to get the rest of the stuff up and the inside of the oven door still looks crazy. (My issue with this was that she didnt know I had requested an oven clean). She did an amazing job with my living and bathroom but the stairwell ceiling still had dust webs and my oven door still isnt clean. I also went back and scrubbed the kitchen walls and Im figuring out my oven door. The lady that came to clean (Krystal) was very nice and did a good job, but its the lack of communication and follow up for me. Also, workers arriving without proper cleaning materials. Service: Deep clean

Business Response on Google May 8th, 2023
Hi Ms Flowers, I deeply apologize as we did not meet our own standards for your clean. We typically contact our one time cleans a day or two before the clean and it appears that we did not do so with you. I am following up with my assistant manager who I asked to call you the morning of the clean. There is no excuse for Yvette (your cleaner) to have not checked her work order to make sure she had all the supplies she needed for your clean. Additionally, our system is supposed to send you a survey after the clean for your feedback and I do not see that a survey was sent. I will be in touch later to discuss next steps in order to rectify what we can. Thank you for your feedback.

denise brainard on Google

image I hired Maid Pro to clean my EMPTY house when I moved. They did such a bad job I had to pay someone else to come in and clean. They didn't touch ceiling fans, the didn't even lift throw rugs to sweep under them. The didn't clean windows or mirrors. They didn't clean the walls or baseboards. I wouldn't hire this company to clean my shoe! Customer service wouldn't even return my call when I called to complain. Don't waste your money with this company! Service: Cleaning


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Overall Rating

Overall Rating
( 78 Reviews )
56
1
2
3
16

Write a Review

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