Home Services at The Home Depot

Was just told by an associate that there are no contractors in their network that can replace an exterior door and storm door. Not much of a home services network..that's a pretty basic job.
Apr 10th, 2021

Great place to deliver
Jun 22nd, 2020

Made two orders totaling of $12,000 they didn't put four things on my order they miss charged me and when they delivered items were not packaged well and items were damaged
Sep 18th, 2019

Full self check out. Now you have to do there job for them. Employee just sat there and did nothing.
Feb 11th, 2019

This review is for the home depot installation services of the Joslyn rd store. Took 1 month to get a guy out to take measurements and forced me to take a day off work. The day of measurement no one called at all so I called them asking where they were at 1 pm since they were supposed to be in a window up to that time. Next the story changed to 11-3. At 2 i took my kids 1 mile up the rd to get drive thru mcdonalds foolishly thinking i would get a heads up call. What i got was a call telling me they were at my house. No problem i told them i would be there in under 5 minutes. I made it in 120 seconds and have the time stamp on my phone to prove it. They refused to wait 120 seconds for me. If being a prisoner in your own home and not even being allowed to use the bathroom is ok with you then you will love these jerks because i know people that cant get bathroom done in 120 seconds to answer the door. Customer service told me yup it happens and they will just leave. So again if thats what u call customer service shame on you home depot. My recommendation would be hey give a heads up call that you are on your way! And if someone needs 120 seconds? And you cant give it? Sad. By the way they charged me $30 for this visit which was just an initial measurement meeting. If this was indicative of the reat of their service i should actually thank them, because thats not service thats plain harassment. Linda whom i worked with on the phone said she would try try to refund me but might not go through and seriously tried to justify the measurement guys not waiting 120 seconds... really??? 120 seconds? Epic fail. Menards here i come.
Sep 13th, 2018