PuroClean of Plymouth

When our basement backed up with sewer water, I freaked out! I had heard a friend rave about PuroClean of Plymouth after a similar problem, so I called them immediately. Erica and her team were at our house quickly, and stayed until everything was safe for my family. The peace of mind that PuroClean gave us is invaluable and truly made a terrible situation as a homeowner so much more manageable Erica even helped me file my insurance claim and followed up with the adjuster to make sure our claim was processed efficiently. As much as I hope to never be in this situation again, I would call PuroClean of Plymouth again in a heartbeat. Thanks, Erica and team!
Feb 24th, 2020

Erica from PuroClean of Plymouth was outstanding. Super professional, knowledge and prompt. We had a disaster in our house and without hesitation she jumped into action and made our home good again.
Nov 11th, 2019

PuroClean was the second company to come into my home and help clean up after a leak that also caused mold to grow. The first company left water which caused the mold to bloom further. PuroClean was very fast at coming in, assessing the further damage, cleaning the mold, and ensuring that my home was safe to inhabit again. I always felt confident in their advise as well as their quality of work. Their honesty was apparent from the first phone call to the last contact. PuroCleans prices were amazing and if I ever need professional cleaning again I will call them first! I highly recommend them to anyone and everyone!
Jul 1st, 2019

Erica and Kevin were amazing. I discovered water damage in my basement bathroom (and I suspected the presence of mold) over a weekend, and I called PuroClean. Even though it wasn't usual work hours, someone was there to answer my call and help me. Erica called me back that day and scheduled a time for the coming week to come inspect the water damage in my house. She and Kevin were here four days cleaning, disinfecting, pulling up flooring, carefully removing parts of the wall to diagnose the problem. They answered so many of our questions and gave great advice about how to proceed, and they made recommendations for people they trust (like a general contractor and mold inspector). Erica was always helpful, honest and I felt as if she was genuinely looking out for my family. They sealed off the basement to prevent any mold from circulating around my home, and they were so careful about putting on boot covers whenever they entered my home (which might not seem like a big deal, but this is of upmost importance to me). Any damage to your home is stressful and seems to come out of nowhere, but the whole time I worked with Erica, I felt as though I had trusted the right person to help us through it. I would recommend her to all of my family and friends.
Mar 28th, 2020

I discovered mold along with water damage. Initially I hired a different mold remediation company that left my home wet and exposed to mold toxins. That company wanted to cut corners and cover over the wet moldy problem. Looking through reviews for different company, a customer had gone through what I had, and recommended PuroClean due to the wonderful work they did. I called PuroClean of Plymouth and spoke directly to the owner Erica. The next morning, they arrived to assess the damages and document what needed to be done and the course of action necessary to rid my home of mold and water damages. I was immediately impressed with their professionalism and expertise. Erica and her associates began working in my home; they came every day and kept me informed of every progression. They were reliable, efficient and thorough. Erica worked hard daily as if my home was her own. She exuded honesty, integrity, courtesy and care, while maintaining her professionalism. They worked hard to ensure that the mold was clear, and the water damages were dry. After PuroClean finished, my home needed to be put back together. Erica recommended the construction crew that has worked with her many times before. She trusts them and the work will be done right. I had no doubts about her recommendation and called them right away. If it were possible, I would give PuroClean of Plymouth a 10-star rating. When your home has suffered damages, it is difficult to know who to trust or if they will do a proper and thorough job. Call PuroClean of Plymouth you will not be disappointed. S.G.
Dec 4th, 2019