Bluemercury

This is the first time i had bad customer service experience at this location. Every time I go here, theres ALWAYS help & friendly staff. This time, they did not even ask me what I needed as I stood there looking at the products that I need. The staff (2 people) were just talking & of course brushing their hair while I looked like looking for something. Its so disappointing!!!
Dec 24th, 2023

This company does not accept CASH! I had picked out online what I wanted in-store after finding a location near my dinner spot. When I went to pay, I was told "card payments only." WHO DOESN'T ACCEPT CASH? I have shopped many times in the past with Blue Mercury when it was inside of Somerset- and never once was I told I couldn't use OFFICIAL TENDER to pay for my purchases. I was made to feel like less of a person because I wanted to pay with actual money- and not a credit or debit card. I was given no other options- so I left my $250 in hoped- for-purchases behind and will use my CASH elswhere.
Oct 13th, 2023

Long story short, I had a minor skincare emergency literally MINUTES before a date. I went into bluemercury hoping I could find something to help...and Lamichael was FANTASTIC!! Went above and beyond, fully fixed my problem and gave me great advice on my skincare routine to prevent it happening again!!!
Apr 26th, 2023

Jul 22nd, 2022

Jul 18th, 2022